At a Glance
- Tasks: Support student teams by monitoring attendance and engagement data.
- Company: Join Arden University, a diverse and inclusive workplace.
- Benefits: 30 days holiday, generous pension, private medical insurance, and free courses.
- Other info: Enjoy a dynamic environment with opportunities for personal growth.
- Why this job: Make a real difference in student experiences while developing your skills.
- Qualifications: Relevant degree or experience, strong IT skills, and excellent communication.
The predicted salary is between 25000 - 27000 £ per year.
Salary: £25,000 - £27,000 per annum
London Weighting: £4,000 per annum
Employment type: Permanent
Hours per week: 37
Reporting into: Student Persistence Manager
Department: Student Experience
About the Opportunity
Your role will involve supporting Student Support teams by gathering and monitoring student attendance and online engagement data. You will deliver precise and timely information to assist with the implementation of Arden University’s attendance and engagement policy. Proficiency with various IT tools and confidence in handling datasets for analysis and review are required for this position.
About You
- A relevant undergraduate degree or prior experience in a similar position
- Strong proficiency in Microsoft Office, especially Excel, along with confident use of email and internet tools
- Excellent verbal and written communication skills
- Strong planning and organisational abilities, with a focus on managing workflows effectively
- A confident, courteous, and professional telephone manner
- The ability to work efficiently both independently and as part of a team
Benefits
- 30 days holiday + bank holidays on-top, and even a Christmas closure!
- A generous Aviva pension plan, company contributions starting from 7%
- Bupa plan option
- Private Medical Insurance coverage (applies to certain job roles)
- Access to Perkbox benefits
- Study any Arden course for free, with a discount for all family and friends
- Plus, other excellent benefits
- Our ‘Golden Ticket’ which allows you to gift anyone in your life a free Arden education
Closing Date: Tuesday 9 June
Arden University is proud to be a Disability Confident Employer. This means that if you have a disability, as defined by the Disability Equality Act 2010, you may be guaranteed an interview if you meet the essential criteria for the role. If you wish to be considered under this scheme, you can indicate via the application form below. By doing so, you are also consenting for this information to be shared with the hiring team.
As an Equal Opportunity Employer we celebrate diversity and are committed to creating a diverse and inclusive workplace. Therefore, we make sure that our recruitment and selection processes never discriminate based upon people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances, and actively welcome applications from all groups.
Attendance and Engagement Officer - Ealing in London employer: Arden University
Arden University is an exceptional employer, offering a supportive and inclusive work environment in Ealing. With generous benefits such as 30 days of holiday plus bank holidays, a robust pension plan, and opportunities for personal and professional growth through free courses, employees are empowered to thrive both personally and professionally. The university's commitment to diversity and its status as a Disability Confident Employer further enhance its appeal, making it a rewarding place to work for those seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Attendance and Engagement Officer - Ealing in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Arden University on LinkedIn. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to attendance and engagement. Show us your knowledge about data handling and how you can contribute to our student support teams.
✨Tip Number 3
Don’t forget to showcase your IT skills! Bring examples of how you've used Excel or other tools in past roles. We love seeing candidates who can handle datasets with confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team.
We think you need these skills to ace Attendance and Engagement Officer - Ealing in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Attendance and Engagement Officer role. Highlight your relevant experience, especially with data handling and communication skills, as these are key for us at StudySmarter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re the perfect fit for this position. Share specific examples of how you've successfully managed workflows or supported teams in the past, and don’t forget to show your enthusiasm for the role!
Show Off Your IT Skills:Since proficiency in Microsoft Office, particularly Excel, is crucial, make sure to mention any relevant experience you have. If you've worked with datasets before, give us the details – we love to see that!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Arden University
✨Know Your Data
Since the role involves handling attendance and engagement data, brush up on your data analysis skills. Familiarise yourself with how to interpret data sets and be ready to discuss any relevant experience you have with Excel or similar tools.
✨Communicate Clearly
Excellent verbal and written communication skills are a must. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few examples of how you've effectively communicated in previous roles.
✨Show Your Organisational Skills
This position requires strong planning and organisational abilities. Think of specific instances where you successfully managed workflows or projects. Be prepared to share these examples during your interview to demonstrate your capability.
✨Be Professional and Courteous
A confident and courteous telephone manner is essential. During the interview, maintain a professional tone and show enthusiasm for the role. Remember, first impressions count, so be polite and engaging throughout the conversation.
