IT Service Management Leader — Hybrid, Transformation in Leeds

A leading educational institution is seeking a Head of IT Service Management to oversee strategic IT service delivery. This role involves aligning services with business objectives and enhancing support for students and staff in a rapidly expanding environment. Candidates should possess senior leadership experience in IT, knowledge of ITIL frameworks, and a drive for service improvement. Exceptional leadership and influencing skills are essential for success in this role, which will operate under a hybrid working model with some travel required. #J-18808-Ljbffr