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For Companies At a Glance
- Tasks: Provide local and remote IT support to students and staff, resolving tech issues and offering training.
- Company: A leading educational institution in Greater London with a focus on innovation.
- Benefits: Starting salary of £31,000, plus additional benefits and a balanced 37-hour workweek.
- Why this job: Join a dynamic team and help shape the tech experience for students and staff.
- Qualifications: Strong IT support experience and excellent communication skills required.
- Other info: Opportunity to work in a supportive environment with career growth potential.
The predicted salary is between 31000 - 35000 £ per year.
A leading educational institution in the Greater London area is seeking an IT Support Technician for its Holborn campus. This position offers a mix of local and remote support to students and staff, focusing on resolving technology issues and providing training.
The ideal candidate will have strong IT support experience and excellent communication skills. Compensation starts at £31,000 per year, with added benefits and a 37-hour workweek.
IT Support Technician: Local & Remote Expert employer: Arden University
Contact Detail:
Arden University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician: Local & Remote Expert
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in educational institutions. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by brushing up on common IT support scenarios. Think about how you’d handle tech issues and communicate solutions clearly. We want to see your problem-solving skills shine!
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, let your enthusiasm for tech and helping others come through. We love candidates who are not just skilled but also passionate about their work.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for talented individuals who can make a difference in our community.
We think you need these skills to ace IT Support Technician: Local & Remote Expert
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your IT support experience and communication skills. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting students and staff. We love seeing enthusiasm, so let your personality come through while keeping it professional.
Showcase Problem-Solving Skills: In your application, mention specific examples of how you've resolved tech issues in the past. We’re looking for someone who can think on their feet, so share those success stories that demonstrate your expertise!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Arden University
✨Know Your Tech Inside Out
Make sure you brush up on the latest IT support tools and technologies relevant to the role. Be prepared to discuss your experience with troubleshooting common issues, both locally and remotely, as this will show your technical prowess.
✨Show Off Your Communication Skills
Since you'll be providing support to students and staff, it's crucial to demonstrate your ability to explain complex tech concepts in simple terms. Practice answering questions clearly and concisely, as effective communication is key in this role.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions during the interview. Think of examples from your past experiences where you've successfully resolved tech issues or trained users. This will help you showcase your problem-solving skills and adaptability.
✨Research the Institution
Familiarise yourself with the educational institution's mission, values, and any recent tech initiatives. This knowledge will not only help you tailor your answers but also demonstrate your genuine interest in contributing to their success.
