At a Glance
- Tasks: Support student teams by monitoring attendance and engagement data.
- Company: Join Arden University, a diverse and inclusive workplace.
- Benefits: 30 days holiday, generous pension, private medical insurance, and free courses.
- Other info: Enjoy a dynamic environment with opportunities for personal growth.
- Why this job: Make a real impact on student success while developing your skills.
- Qualifications: Relevant degree or experience, strong IT skills, and excellent communication.
The predicted salary is between 25000 - 27000 £ per year.
Salary: £25,000 - £27,000 per annum
London Weighting: £4,000 per annum
Employment type: Permanent
Hours per week: 37
Reporting into: Student Persistence Manager
Department: Student Experience
About the Opportunity
Your role will involve supporting Student Support teams by gathering and monitoring student attendance and online engagement data. You will deliver precise and timely information to assist with the implementation of Arden University’s attendance and engagement policy. Proficiency with various IT tools and confidence in handling datasets for analysis and review are required for this position.
About You
- A relevant undergraduate degree or prior experience in a similar position
- Strong proficiency in Microsoft Office, especially Excel, along with confident use of email and internet tools
- Excellent verbal and written communication skills
- Strong planning and organisational abilities, with a focus on managing workflows effectively
- A confident, courteous, and professional telephone manner
- The ability to work efficiently both independently and as part of a team
Benefits
- 30 days holiday + bank holidays on-top, and even a Christmas closure!
- A generous Aviva pension plan, company contributions starting from 7%
- Bupa plan option
- Private Medical Insurance coverage (applies to certain job roles)
- Access to Perkbox benefits
- Study any Arden course for free, with a discount for all family and friends
- Plus, other excellent benefits
- Our ‘Golden Ticket’ which allows you to gift anyone in your life a free Arden education
Closing Date: Tuesday 9 June
Arden University is proud to be a Disability Confident Employer. This means that if you have a disability, as defined by the Disability Equality Act 2010, you may be guaranteed an interview if you meet the essential criteria for the role. If you wish to be considered under this scheme, you can indicate via the application form below. By doing so, you are also consenting for this information to be shared with the hiring team.
As an Equal Opportunity Employer we celebrate diversity and are committed to creating a diverse and inclusive workplace. Therefore, we make sure that our recruitment and selection processes never discriminate based upon people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances, and actively welcome applications from all groups.
Attendance and Engagement Officer - Ealing employer: Arden University
Arden University is an exceptional employer, offering a supportive and inclusive work environment in Ealing. With generous benefits such as 30 days of holiday plus bank holidays, a robust pension plan, and opportunities for personal and professional growth through free courses, employees are empowered to thrive both personally and professionally. The culture prioritises diversity and inclusion, ensuring that every team member feels valued and has the chance to contribute meaningfully to student success.
StudySmarter Expert Advice🤫
We think this is how you could land Attendance and Engagement Officer - Ealing
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Arden University on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to attendance and engagement. Think about how your skills in data handling and communication can shine through. We want you to show off your strengths!
✨Tip Number 3
Dress the part! Even if it’s a virtual interview, looking professional can make a great first impression. It shows you’re serious about the role and respect the opportunity.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and shows your enthusiasm for the position. Plus, it’s a nice touch that goes a long way.
We think you need these skills to ace Attendance and Engagement Officer - Ealing
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Attendance and Engagement Officer role. Highlight your relevant experience and skills, especially your proficiency with IT tools and data handling, to show us you’re the perfect fit!
Show Off Your Communication Skills:Since excellent verbal and written communication is key for this position, don’t hold back! Use clear and concise language in your application, and maybe even share an example of how you've effectively communicated in a previous role.
Be Organised:Demonstrate your strong planning and organisational abilities by structuring your application neatly. A well-organised CV and cover letter will not only impress us but also reflect your ability to manage workflows effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Arden University
✨Know Your Data
Since the role involves handling attendance and engagement data, brush up on your data analysis skills. Familiarise yourself with how to interpret data sets and be ready to discuss any relevant experience you have with Excel or similar tools.
✨Communicate Clearly
Excellent verbal and written communication skills are a must. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few examples of how you've effectively communicated in previous roles.
✨Show Your Organisational Skills
This position requires strong planning and organisational abilities. Think of specific instances where you successfully managed workflows or projects. Be prepared to share these examples during your interview to demonstrate your capability.
✨Be Professional and Courteous
A confident and courteous telephone manner is essential. During the interview, maintain a professional tone and show enthusiasm for the role. Remember, first impressions count, so be polite and engaging throughout the conversation.
