Admissions Compliance Team Leader in Coventry

This role operates on a hybrid working arrangement that will require 1 day of travel into our Coventry head office every 2-3 weeks. This may fluctuate in line with business requirements.

About Arden University: We are an aspirational and multi-award-winning university, delivering rapid growth with ambitious plans to disrupt the HE sector through our passion for innovation and digital education. Our vision is to become the first-choice university for career-focused lifelong learners worldwide, ensuring that everyone, everywhere can access higher education.

Admissions: Our fantastic Admissions team coordinate, assess and process all applications and the enrolment of students while ensuring the University’s admissions process is compliant with necessary regulatory legislation.

About the Role: You will lead the Admissions Compliance Team; overseeing day-to-day operations, workload planning, and staff development while promoting a positive, collaborative, and high-performing working environment. The role includes monitoring admissions data quality and ensuring compliance with system standards, acting as the escalation point for complex compliance issues, and coordinating audits, investigations, and the University's admissions audit programme. You will also oversee the management of applicant enquiries, ensuring timely responses and compliance with customer service SLAs, while supporting admissions leadership to embed best practice, strengthen compliance, and enhance operational effectiveness.

About You: We are looking for a highly organised and proactive Admissions Compliance Team Leader with the following experience:

• Essential requirements:
• Proven track record of extensive relevant work experience, demonstrating practical and theoretical knowledge of a specific/specialised field of work.
• Excellent standards of literacy and numeracy and IT proficiency.
• Line management or coaching skills including motivating and managing staff performance.
• Proven planning and organising skills and able to prioritise tasks to meet deadlines.
• Experience of managing teams and/or a significant project or processes.
• A good understanding of regulations within HE and the implications of non-compliance.
• Desirable requirements:
• Experience with the use and ongoing maintenance of SITS as an e-vision user.
• Proven analytical and problem-solving capability, with experience using data for decision making. Ability to work with, interpret and prepare data.
• Experience within the HE sector and working knowledge of areas of the university relevant to the admissions department.

Why Arden: At Arden, you will become a part of a passionate and dedicated team who are committed to removing unnecessary barriers to learning and making education more accessible. Our people work hard to ensure our students' journeys are the best they can possibly be, as such we want to reward our people with fantastic benefits. Employees benefit from:

• 30 days holiday + bank holidays on-top, and even a Christmas closure!
• A generous Aviva pension plan, company contributions starting from 7%
• BUPA Cash Plan
• Private Medical Insurance coverage (applies to certain job roles)
• Access to Perkbox benefits
• Study any Arden course for free, with a discount for all family and friends
• Plus, other excellent benefits
• Our ‘Golden Ticket’ which allows you to gift anyone in your life a free Arden education

Our Values: Stand out, Progressive, Accessible, Resourceful, Kindness, reflect who we are as an institution, a team and as individuals. If they also reflect you and you are excited by the chance to be the driving, creative force within a growing business, we want to hear from you.

Closing Date: Tuesday 4 August. We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.

Equity, Diversity & Inclusion: Arden University is proud to be a Disability Confident Employer. This means that if you have a disability, as defined by the Disability Equality Act 2010, you may be guaranteed an interview if you meet the essential criteria for the role. If you wish to be considered under this scheme, you can indicate via the application form below.

As an Equal Opportunity Employer we celebrate diversity and are committed to creating a diverse and inclusive workplace. Therefore, we make sure that our recruitment and selection processes never discriminate based upon people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances, and actively welcome applications from all groups.

Sponsorship statement: Please be aware that some roles may not meet the points requirement for a sponsored Skilled Worker visa, or fulfil the criteria we have for providing sponsorship. However, we welcome applications from candidates who do not currently have the right to work in the UK but may be eligible for a visa through an alternative route.