Campus Student Experience Advisor - Frontline Support
Campus Student Experience Advisor - Frontline Support

Campus Student Experience Advisor - Frontline Support

Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide tailored support to students via phone, email, and in-person interactions.
  • Company: Leading educational institution in London focused on enhancing student experiences.
  • Benefits: Competitive salary, 30 days holiday, pension contributions, and generous benefits.
  • Why this job: Join a dedicated team making education more accessible and impactful for learners.
  • Qualifications: Extensive customer service experience and excellent communication skills.

The predicted salary is between 30000 - 42000 £ per year.

A leading educational institution in London seeks a Student Hub Advisor to provide tailored support for students through various channels including phone, email, and in-person interactions.

Ideal candidates should possess extensive customer service experience, excellent communication skills, and a passion for assisting learners.

The role offers a competitive salary with generous benefits including 30 days holiday and pension contributions.

Join a dedicated team committed to enhancing the student experience and making education more accessible.

Campus Student Experience Advisor - Frontline Support employer: Arden University

As a leading educational institution in London, we pride ourselves on being an excellent employer that values our staff and their contributions to enhancing the student experience. Our supportive work culture fosters professional growth through continuous training and development opportunities, while our generous benefits package, including 30 days of holiday and pension contributions, ensures a healthy work-life balance. Join us in making education more accessible and rewarding for both students and staff alike.
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Contact Detail:

Arden University Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Campus Student Experience Advisor - Frontline Support

✨Tip Number 1

Get to know the institution's values and mission. When you’re chatting with them, weave in how your passion for supporting learners aligns with their goals. It shows you’re not just another candidate; you’re a perfect fit!

✨Tip Number 2

Practice your communication skills! Whether it’s over the phone or face-to-face, being clear and engaging is key. Try role-playing with a friend to nail down your responses and boost your confidence.

✨Tip Number 3

Don’t underestimate the power of follow-ups! After your interview, drop a quick thank-you email. It keeps you fresh in their minds and shows you’re genuinely interested in the role.

✨Tip Number 4

Apply through our website! We’ve got all the latest opportunities listed there, and it’s the best way to ensure your application gets seen by the right people. Plus, it’s super easy to navigate!

We think you need these skills to ace Campus Student Experience Advisor - Frontline Support

Customer Service Experience
Excellent Communication Skills
In-Person Interaction
Phone Support
Email Support
Tailored Support
Passion for Assisting Learners
Team Collaboration

Some tips for your application 🫡

Show Your Passion for Education: When writing your application, let your enthusiasm for supporting students shine through. We want to see how much you care about enhancing the student experience and making education accessible for everyone.

Highlight Your Customer Service Skills: Make sure to showcase your extensive customer service experience in your application. We’re looking for candidates who can communicate effectively and provide tailored support, so share specific examples of how you've done this in the past.

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and experiences. Avoid fluff and focus on what makes you a great fit for the role.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Campus Student Experience Advisor position. We can’t wait to hear from you!

How to prepare for a job interview at Arden University

✨Know Your Stuff

Make sure you understand the role of a Campus Student Experience Advisor inside out. Familiarise yourself with the institution's values and how they relate to student support. This will help you demonstrate your passion for assisting learners during the interview.

✨Showcase Your Customer Service Skills

Prepare examples from your past experiences that highlight your customer service expertise. Think about situations where you went above and beyond to help someone, as this will resonate well with the interviewers looking for a dedicated team member.

✨Practice Your Communication

Since excellent communication skills are key for this role, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable with answering questions on the spot.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask insightful questions about the team and the institution’s approach to enhancing the student experience. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.

Campus Student Experience Advisor - Frontline Support
Arden University

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