Business Development Operations Co-ordinator - Holborn & Coventry

Salary and Employment

Salary: £27,100 – £31,000 per annum

Employment type: Permanent

Hours per week: 37.5

Reporting into: Team Leader

Department: Business Development

Location and Working Arrangements

We are recruiting for 1 role in Holborn and 2 roles in Coventry. The role operates on a hybrid working arrangement with approximately 2-3 week visits to the Holborn campus (London) or the Coventry Head Office, and occasional travel to other London campuses. Fluency in travel travel may fluctuate in line with business requirements.

About Arden University

Arden University is an award‑winning, multi‑disciplinary university dedicated to rapid growth and innovation in digital higher education. Our vision is to become the first‑choice university for career‑focused lifelong learners worldwide.

Business Development Team

The Business Development team drives growth through new partnerships and increased student numbers.

About the Role

The Business Development Operations Team Leader will support day‑to‑day operational processes. Key responsibilities include:

• Managing agent onboarding, compliance tracking, data management, and interview scheduling efficiently and accurately.
• Coordinating operational tasks, maintaining trackers and systems, and providing high‑quality support to internal stakeholders and external education agents.
• Assisting with face‑to‑face interview days, travelling to various campuses and coordinating with Academic and Campus support.
• Ensuring smooth operations and consistent compliance and quality standards across the BD team.

About You

We are looking for a highly organised and proactive Executive Assistant with the following experience and skills:

• A‑Levels plus hands‑on experience in a related operational role.
• Ability to plan, prioritise tasks effectively and meet deadlines.
• Strong accuracy and attention to detail.
• Customer/student‑focused experience.
• Experience working in a fast‑paced environment and self‑organising workload.

Desirable skills include:

• Extensive relevant work experience and specialised knowledge in a specific field.
• Knowledge of SITS, MS Excel and Salesforce.

Why Arden

At Arden you join a passionate team committed to removing barriers to learning and ensuring the best student journeys. We reward our people with excellent benefits such as:

• 30 days holiday plus bank holidays and a Christmas closure.
• A generous Aviva pension plan with 7% company contribution.
• SimplyHealth plan option.
• Private Medical Insurance coverage for eligible roles.
• Access to Perkbox benefits.
• Free study of any Arden course with discounts for family and friends.
• The ‘Golden Ticket’ that allows you to gift anyone a free Arden education.

Our Values

Stand out, Progressive, Accessible, Resourceful, Kindness – these reflect our institution and are the qualities we seek in our team members.

Closing Information

Closing Date: Sunday 9 November (closing may occur earlier if sufficient applications are received).

We reserve the right to close this vacancy before the specified closing date. Please apply as early as possible. Current Arden students or those with an upcoming course cannot apply for Student Experience roles due to a conflict of interest.

Equity, Diversity & Inclusion

Arden University is a Disability Confident Employer. Candidates with a disability, as defined by the Disability Equality Act 2010, can indicate their eligibility on the application form and may be guaranteed an interview.

We celebrate diversity and are committed to a non‑discriminatory recruitment process. We welcome applications from all groups regardless of age, disability, gender, race, religion, sexual orientation or other personal circumstances.

Sponsorship Statement

Some roles may not meet the points requirement for a sponsored Skilled Worker visa. We welcome applications from candidates who do not currently have the right to work in the UK but may qualify for an alternative visa route.