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For Companies At a Glance
- Tasks: Shape and deliver IT initiatives that enhance technology stability and security.
- Company: Join Arden University, a passionate team dedicated to accessible education.
- Benefits: 30 days holiday, generous pension, private medical insurance, and free courses.
- Why this job: Make a real impact on technology that supports student success and university growth.
- Qualifications: Experience with cloud services, virtualisation, and automation tools.
- Other info: Diverse and inclusive workplace with excellent career progression opportunities.
The predicted salary is between 36000 - 60000 £ per year.
About our Department
The Senior IT Infrastructure Engineer sits within our Technology Department that is crucial to making sure our employees and students can work effectively, deliver projects, find the right solutions and ensure we develop the technology that will make the biggest difference. Our IT team is made up of around 65 employees with a vast range of skills from Software Development to IT Operations and Security. Our IT Department values employee development and we have lots of great examples of employee progression and promotions within the team.
About the Opportunity
The Senior Infrastructure Engineer will play a pivotal role in bringing the University’s IT vision and strategy to life. As Arden University continues to scale rapidly across the UK and internationally, technology is central to enabling our growth, innovation and student experience. You will be instrumental in shaping and delivering initiatives that enhance the stability, security and scalability of our technology landscape. Working at the heart of our IT operations, you will help drive forward a diverse and evolving infrastructure estate, spanning cloud services, on-premise servers and virtualisation platforms, network and VOIP technologies, and Microsoft 365. This role offers the opportunity to make a tangible impact, ensuring our technology platforms are robust, future‑ready and capable of supporting the University’s continued expansion.
About You
- Automation by MCM /Intune - usage, management, packaging and reporting
- Virtualisation technologies such as Hyper‑V & VMWare and Azure Virtual Desktop
- Messaging, incorporating Microsoft Exchange OnPrem, Microsoft Office 365 Exchange Online, and Windows In‑Tune via Microsoft Azure
- Linux (e.g. Ubuntu, Centos, RHEL) and Linux based applications such as Apache, HAProxy, MySQL, RabbitMQ
- Managing and maintaining backup services (e.g. Veeam or similar)
- Infrastructure monitoring solutions
- Creating and maintaining Advanced PowerShell Scripts and Graph API for automation
- Infrastructure Services including DNS, DHCP, PKI and IPAM
- In depth knowledge of Security technologies (Firewall / AV / Device Encryption)
- Knowledge of COTS Desktop software (e.g. Adobe products / MS Office / Java / etc.)
- Knowledge of Storage technologies (e.g. Nimble)
- Knowledge of Microsoft Desktop operating systems as well as associated tools and technologies (Win 11 / MDT / MDOP / etc)
- Wide‑ranging knowledge of Server & Desktop industry standards
- Dev/Ops practises including automation, CI & CD Pipelines (e.g. Jenkins)
- AWS, especially EC2, VPC, RDS, S3, Cloudfront, Route 53, IAM, CloudWatch
- Managing and automating code deployments and CI/CD pipelines, especially using Jenkins and Terraform
- Telephony technology (Teams phone system, SIP, SBC, VOIP, Unified Communications)
Why Arden
At Arden, you will become a part of a passionate and dedicated team who are committed to removing unnecessary barriers to learning and making education more accessible. Our people work hard to ensure our students' journeys are the best they can possibly be, as such we want to reward our people with fantastic benefits. Employees benefit from:
- 30 days holiday + bank holidays on‑top, and even a Christmas closure!
- A generous Aviva pension plan, company contributions starting from 7%
- Private Medical Insurance coverage (applies to certain job roles)
- Access to Perkbox benefits
- Study any Arden course for free, with a discount for all family and friends
- Plus, other excellent benefits
- Our ‘Golden Ticket’ which allows you to gift anyone in your life a free Arden education
Our Values
Stand out, Progressive, Accessible, Resourceful, Kindness, reflect who we are as an institution, a team and as individuals. If they also reflect you and you are excited by the chance to be the driving, creative force within a growing business, we want to hear from you.
Equity, Diversity & Inclusion
Arden University is proud to be a Disability Confident Employer. This means that if you have a disability, as defined by the Disability Equality Act 2010, you may be guaranteed an interview if you meet the essential criteria for the role. If you wish to be considered under this scheme, you can indicate via the application form below. By doing so, you are also consenting for this information to be shared with the hiring team. For more details on what qualifies as a disability under the Disability Equality Act 2010, please refer to the guidance here. As an Equal Opportunity Employer we celebrate diversity and are committed to creating a diverse and inclusive workplace. Therefore, we make sure that our recruitment and selection processes never discriminate based upon people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances, and actively welcome applications from all groups.
Sponsorship statement
Please be aware that some roles may not meet the points requirement for a sponsored Skilled Worker visa under the points‑based immigration system. However, we welcome applications from candidates who do not currently have the right to work in the UK but may be eligible for a visa through an alternative route.
Closing Date
Sunday 15th February. We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible. If you are a current Arden student or have an upcoming course with us, you are not eligible to apply for Student Experience roles due to a conflict of interest related to system access.
Senior IT Infrastructure Engineer in Birmingham employer: Arden University
Contact Detail:
Arden University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior IT Infrastructure Engineer in Birmingham
✨Tip Number 1
Network like a pro! Reach out to current employees at Arden University on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by diving deep into our tech stack. Brush up on your knowledge of cloud services, virtualisation, and automation tools. Show us you’re not just a fit on paper but also in practice!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After your interview, drop a quick thank-you email. It shows your enthusiasm and keeps you fresh in our minds as we make decisions.
✨Tip Number 4
Apply through our website for the best chance! We love seeing applications come directly from candidates who are genuinely interested in being part of our mission at Arden University.
We think you need these skills to ace Senior IT Infrastructure Engineer in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior IT Infrastructure Engineer role. Highlight relevant experience and skills that match the job description, like your expertise in cloud services or automation tools. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this role at Arden University and how your background aligns with our values. Let us know what makes you the perfect fit for our tech-savvy team.
Showcase Your Projects: If you've worked on any projects that demonstrate your skills in infrastructure management or automation, be sure to mention them. We love seeing real-world examples of your work, so don’t hold back on sharing your achievements!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our awesome team at Arden!
How to prepare for a job interview at Arden University
✨Know Your Tech Inside Out
Make sure you brush up on the specific technologies mentioned in the job description, like Hyper-V, VMWare, and Azure. Be ready to discuss your experience with these tools and how you've used them to enhance infrastructure stability and security.
✨Showcase Your Automation Skills
Since automation is key for this role, prepare examples of how you've implemented automation using PowerShell scripts or CI/CD pipelines. Highlight any experience with Jenkins or Terraform, as this will demonstrate your ability to streamline processes.
✨Understand the Company Culture
Familiarise yourself with Arden University's values: Stand out, Progressive, Accessible, Resourceful, and Kindness. Think of ways you can align your experiences and work ethic with these values during the interview to show you're a great fit for their team.
✨Prepare Questions That Matter
Have a few thoughtful questions ready about the IT department's current projects or future goals. This shows your genuine interest in the role and helps you assess if the company aligns with your career aspirations.
