At a Glance
- Tasks: Join us as an IT Infrastructure Engineer and enhance our tech landscape.
- Company: Be part of Arden University, a forward-thinking institution revolutionising higher education.
- Benefits: Enjoy 30 days holiday, a generous pension plan, and free courses for you and your family.
- Other info: Hybrid working model with travel to various UK locations; excellent career growth opportunities.
- Why this job: Make a real impact in a dynamic environment while developing your tech skills.
- Qualifications: 3+ years in IT infrastructure with strong problem-solving and technical skills.
The predicted salary is between 45000 - 55000 € per year.
This role operates on a hybrid working arrangement that will require regular travel into our UK locations listed below when required. Travel each week will fluctuate in line with business requirements but roughly once per week is normal.
Travel Locations:
- Coventry head office
- Birmingham campus
- Leeds campus
- Nottingham campus
- Manchester campus
- London area (Stratford, Holborn & Ealing)
- Newcastle campus
About Arden University:
We are an aspirational and multi-award-winning university, delivering rapid growth with ambitious plans to disrupt the HE sector through our passion for innovation and digital education. Our vision is to become the first-choice university for career-focused lifelong learners worldwide, ensuring that everyone, everywhere can access higher education.
About Our Department:
The IT Infrastructure Engineer sits within our Technology Department that is crucial to making sure our employees and students can work effectively, deliver projects, find the right solutions and ensure we develop the technology that will make the biggest difference. Our IT team is made up of around 65 employees with a vast range of skills from Software Development to IT Operations and Security. Our IT Department values employee development and we have lots of great examples of employee progression and promotions within the team.
About The Opportunity:
As an Infrastructure Engineer, you will play a vital role in delivering the University’s IT vision and strategy, supporting the ongoing transformation of our technology landscape. You will be responsible for maintaining and enhancing a diverse infrastructure environment, including cloud services, on-premises systems, virtualisation platforms, network infrastructure, VoIP technologies, and Microsoft 365. Working closely with Senior Engineers and our Head of IT Operations, you will help drive improvements in system stability, security, and scalability, ensuring a reliable and high-performing IT environment that supports both staff and students.
About You:
We are looking for a proactive and technically skilled Infrastructure Engineer with a strong problem-solving mindset and a passion for delivering reliable, secure, and scalable IT services. You will bring a blend of hands-on experience and broad technical knowledge across infrastructure environments, with the ability to work independently and as part of a team. Comfortable operating in a dynamic environment, you will be confident troubleshooting complex issues and continuously improving systems and processes.
Essential Requirements:
- Minimum 3+ years’ experience managing server operating systems and associated tools
- Proven in-depth technical problem-solving capability
- Experience with virtualisation technologies (e.g. Hyper-V, VMware)
- Experience with infrastructure monitoring tools and practices
- Experience managing and maintaining backup solutions (e.g. Veeam or similar)
- Good understanding of networking technologies (wired and wireless), ideally including Cisco Meraki
- Knowledge of desktop software environments (e.g. Microsoft Office, Adobe, Java)
- Experience with storage technologies (e.g. Nimble or similar)
- Knowledge of Microsoft desktop operating systems and deployment tools (e.g. Windows 11, MDT, MDOP)
- Experience with endpoint management tools (e.g. MECM/MCM, Intune)
- Broad understanding of server and desktop industry standards
- Good working knowledge of cloud infrastructure services alongside traditional on-premises solutions
- Strong scripting skills (e.g. PowerShell, Kix, VB)
- Strong knowledge of Microsoft technologies, including Active Directory, Azure AD, GPO, DNS, DHCP, Certificate Services, and DFS
- Working knowledge of Linux environments (e.g. Ubuntu, CentOS, RHEL) and related applications (e.g. Apache, HAProxy, MySQL, RabbitMQ)
Desirable Requirements:
- Certifications - Microsoft (e.g. MCSA/MCSE, Azure DevOps) / Networking / VOIP (CCNA/CCNP) / AWS (Foundation/Associate)
- MAC Management techniques
- DevOps experience
- Security frameworks (e.g. PCI DSS, Cyber Essentials, ISO 27001)
- Security technologies - (Firewall / AV / Device Encryption)
- Knowledge of Cloud Platforms (Azure/AWS/GCP)
Benefits:
- 30 days holiday + bank holidays on top, and even a Christmas closure!
- A generous Aviva pension plan, company contributions starting from 7%
- SimplyHealth plan option
- Private Medical Insurance coverage (applies to certain job roles)
- Access to Perkbox benefits
- Study any Arden course for free, with a discount for all family and friends
- Plus, other excellent benefits
- Our ‘Golden Ticket’ which allows you to gift anyone in your life a free Arden education
Our Values: Stand out, Progressive, Accessible, Resourceful, Kindness, reflect who we are as an institution, a team and as individuals. If they also reflect you and you are excited by the chance to be the driving, creative force within a growing business, we want to hear from you.
Closing Date: 5th May (midnight). We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.
If you are a current Arden student or have an upcoming course with us, you are not eligible to apply for Student Experience roles due to a conflict of interest related to system access.
Equity, Diversity & Inclusion: Arden University is proud to be a Disability Confident Employer. This means that if you have a disability, as defined by the Disability Equality Act 2010, you may be guaranteed an interview if you meet the essential criteria for the role. If you wish to be considered under this scheme, you can indicate via the application form below. By doing so, you are also consenting for this information to be shared with the hiring team. As an Equal Opportunity Employer we celebrate diversity and are committed to creating a diverse and inclusive workplace.
Sponsorship Statement: Please be aware that some roles may not meet the points requirement for a sponsored Skilled Worker visa under the points-based immigration system. However, we welcome applications from candidates who do not currently have the right to work in the UK but may be eligible for a visa through an alternative route.
IT Infrastructure Engineer in Birmingham employer: Arden University
Arden University is an exceptional employer that prioritises employee development and innovation within a dynamic and supportive work culture. With a generous benefits package including 30 days of holiday, a robust pension plan, and opportunities for free education, employees are encouraged to grow both personally and professionally while contributing to the university's mission of making higher education accessible to all. The hybrid working model and regular travel to various UK locations further enhance the role of IT Infrastructure Engineer, making it an exciting opportunity for those looking to make a meaningful impact in the education sector.
StudySmarter Expert Advice🤫
We think this is how you could land IT Infrastructure Engineer in Birmingham
✨Network Like a Pro
Get out there and connect with people in the industry! Attend meetups, webinars, or even local tech events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Show Off Your Skills
Don’t just talk about your experience; demonstrate it! Create a portfolio or GitHub repository showcasing your projects and skills. This gives potential employers a tangible look at what you can do.
✨Ace the Interview
Prepare for interviews by researching common questions and practicing your answers. Be ready to discuss your problem-solving approach and how you've tackled challenges in past roles. Confidence is key!
✨Apply Through Our Website
Make sure to apply directly through our website for the best chance of landing that IT Infrastructure Engineer role. It shows you're genuinely interested and helps us keep track of your application!
We think you need these skills to ace IT Infrastructure Engineer in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Infrastructure Engineer role. Highlight your relevant experience with server operating systems, virtualisation technologies, and any specific tools mentioned in the job description. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit for our team. Don’t forget to mention your problem-solving mindset and any hands-on experience you have.
Show Off Your Technical Skills:In your application, be sure to showcase your technical skills, especially those related to cloud services, networking technologies, and scripting. We love seeing candidates who can demonstrate their knowledge of Microsoft technologies and Linux environments!
Apply Early Through Our Website:Don’t wait until the last minute! Apply early through our website to ensure your application gets the attention it deserves. Remember, we might close the vacancy early if we find the right candidate, so get your application in as soon as you can!
How to prepare for a job interview at Arden University
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills related to server operating systems, virtualisation technologies, and cloud services. Be ready to discuss your hands-on experience and how you've tackled complex issues in the past.
✨Showcase Problem-Solving Skills
Prepare examples of how you've solved technical problems in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your proactive approach to troubleshooting.
✨Understand the Company Culture
Familiarise yourself with Arden University's values and mission. Think about how your personal values align with theirs and be ready to share how you can contribute to their vision of accessible and innovative education.
✨Ask Insightful Questions
Prepare thoughtful questions about the IT department's current projects or challenges they face. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
