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- Tasks: Support student attendance and engagement, ensuring a smooth journey from application to graduation.
- Company: Join Arden University, a forward-thinking institution revolutionising higher education with digital innovation.
- Benefits: Enjoy 30 days holiday, a generous pension plan, private medical insurance, and free courses for you and your family.
- Why this job: Be part of a passionate team dedicated to making education accessible and impactful for all students.
- Qualifications: A relevant degree or experience, strong Microsoft Office skills, and excellent communication abilities are essential.
- Other info: This role is based at Tower Hill, soon relocating to Stratford, and offers a vibrant work culture.
The predicted salary is between 21000 - 23000 £ per year.
Attendance & Engagement Officer – Tower Hill
Join to apply for the Attendance & Engagement Officer – Tower Hill role at Arden University
Attendance & Engagement Officer – Tower Hill
4 days ago Be among the first 25 applicants
Join to apply for the Attendance & Engagement Officer – Tower Hill role at Arden University
Salary: £25,000 – £27,000 per annum
London Weighting: £4,000 per annum
Employment type: Permanent
Hours per week: 37
Reporting into: Student Persistence Manager
Department: Student Experience
Click here to read the full job description and view our excellent benefits here
This role will be based full time from our Tower Hill campus. (Soon to be moved to Stratford)
About Arden University :
We are an aspirational and multi-award-winning university, delivering rapid growth with ambitious plans to disrupt the HE sector through our passion for innovation and digital education. Our vision is to become the first-choice university for career-focused lifelong learners worldwide, ensuring that everyone, everywhere can access higher education.
There has never been a more exciting time to join Arden University, as we expand into new disciplines, forge worldwide partnerships, and expand our locations.
Student Experience :
Our Attendance and Engagement Officer sit within our Student Experience team who are crucial to providing pastoral support and career advice to students to maintain student welfare. This includes providing the best experience and guidance from application, admission, through to graduation.
About the Opportunity:
Your role will involve supporting Student Support teams by gathering and monitoring student attendance and online engagement data.
You will deliver precise and timely information to assist with the implementation of Arden University’s attendance and engagement policy.
Proficiency with various IT tools and confidence in handling datasets for analysis and review are required for this position.
About You:
To succeed in the role of Attendance and Engagement Officer, you should demonstrate:
- A relevant undergraduate degree or prior experience in a similar position
- Strong proficiency in Microsoft Office, especially Excel, along with confident use of email and internet tools
- Excellent verbal and written communication skills
- Strong planning and organisational abilities, with a focus on managing workflows effectively
- A confident, courteous, and professional telephone manner
- The ability to work efficiently both independently and as part of a team
Why Arden:
At Arden, you will become a part of a passionate and dedicated team who are committed to removing unnecessary barriers to learning and making education more accessible. Our people work hard to ensure our students journeys are the best they can possibly be, as such we want to reward our people with fantastic benefits. Employees benefit from:
- 30 days holiday + bank holidays on-top, and even a Christmas closure!
- A generous Aviva pension plan, company contributions starting from 7%
- SimplyHealth plan option
- Private Medical Insurance coverage (applies to certain job roles)
- Access to Perkbox benefits
- Study any Arden course for free, with a discount for all family and friends
- Plus, other excellent benefits
- Our ‘Golden Ticket’ which allows you to gift anyone in your life a free Arden education
Our Values:
Stand out, Progressive, Accessible, Resourceful, Kindness, reflect who we are as an institution, a team and as individuals. If they also reflect you and you are excited by the chance to be the driving, creative force within a growing business, we want to hear from you.
There has never been a more exciting time to join Arden University, as we expand into new disciplines and locations.
Closing Date: Tuesday 5 August
We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.
If you are a current Arden student or have an upcoming course with us, you are not eligible to apply for Student Experience roles due to a conflict of interest related to system access.
Equity, Diversity & Inclusion:
Arden University is proud to be a Disability Confident Employer. This means that if you have a disability, as defined by the Disability Equality Act 2010, you may be guaranteed an interview if you meet the essential criteria for the role.
If you wish to be considered under this scheme, you can indicate via the application form below. By doing so, you are also consenting for this information to be shared with the hiring team. For more details on what qualifies as a disability under the Disability Equality Act 2010, please refer to the guidance here.
As an Equal Opportunity Employer we celebrate diversity and are committed to creating a diverse and inclusive workplace. Therefore, we make sure that our recruitment and selection processes never discriminate based upon people\’s age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances, and actively welcome applications from all groups.
Sponsorship statement:
Please be aware that some roles may not meet the points requirement for a sponsored Skilled Worker visa under the points-based immigration system. However, we welcome applications from candidates who do not currently have the right to work in the UK but may be eligible for a visa through an alternative route.
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Attendance & Engagement Officer - Tower Hill employer: Arden University
Contact Detail:
Arden University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Attendance & Engagement Officer - Tower Hill
✨Tip Number 1
Familiarise yourself with Arden University's values and mission. When you understand what they stand for, you can tailor your conversations and demonstrate how your personal values align with theirs during interviews.
✨Tip Number 2
Network with current or former employees of Arden University on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations for the Attendance & Engagement Officer role.
✨Tip Number 3
Brush up on your data analysis skills, particularly in Excel. Since the role involves handling datasets for monitoring attendance and engagement, being able to showcase your proficiency in this area can set you apart from other candidates.
✨Tip Number 4
Prepare specific examples from your past experiences that highlight your organisational skills and ability to work both independently and as part of a team. This will help you articulate your fit for the role during the interview process.
We think you need these skills to ace Attendance & Engagement Officer - Tower Hill
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Attendance & Engagement Officer position. Tailor your application to highlight how your skills and experiences align with these aspects.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in student support or engagement roles. Mention specific examples of how you've successfully managed attendance data or supported students in a similar capacity.
Showcase IT Proficiency: Since the role requires proficiency in Microsoft Office, especially Excel, make sure to mention any relevant skills or projects where you used these tools effectively. Consider including specific examples of data analysis or reporting you've done.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the role and the university's mission. Use this opportunity to express your passion for supporting students and your commitment to enhancing their educational experience.
How to prepare for a job interview at Arden University
✨Show Your Passion for Student Engagement
Make sure to express your enthusiasm for supporting students and enhancing their experience. Share examples of how you've previously engaged with students or contributed to their success, as this aligns perfectly with the role's focus on student welfare.
✨Demonstrate IT Proficiency
Since the role requires handling datasets and using various IT tools, be prepared to discuss your experience with Microsoft Office, especially Excel. You might even want to mention specific projects where you used these skills effectively.
✨Highlight Communication Skills
Excellent verbal and written communication is key for this position. Prepare to showcase your ability to convey information clearly and professionally, perhaps by discussing a time when you successfully communicated complex information to a diverse audience.
✨Emphasise Organisational Abilities
The role involves managing workflows and monitoring attendance data. Be ready to talk about your planning and organisational skills, including any tools or methods you use to stay organised and ensure tasks are completed efficiently.
