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- Tasks: Support student welfare by monitoring attendance and engagement data.
- Company: Join Arden University, a multi-award-winning institution focused on innovation in education.
- Benefits: Enjoy 30 days holiday, a generous pension plan, and free courses for you and your family.
- Other info: Be part of a passionate team dedicated to making education accessible for all.
- Why this job: Make a real difference in students' lives while working in a supportive team environment.
- Qualifications: Relevant degree or experience, strong IT skills, and excellent communication abilities.
The predicted salary is between 25000 - 27000 £ per year.
Salary: £25,000 - £27,000 per annum
Employment type: Permanent
Hours per week: 37
Reporting into: Student Persistence Manager
Department: Student Experience
This role will be based full time from our Manchester campus.
About Arden University
We are an aspirational and multi-award-winning university, delivering rapid growth with ambitious plans to disrupt the HE sector through our passion for innovation and digital education. Our vision is to become the first-choice university for career-focused lifelong learners worldwide, ensuring that everyone, everywhere can access higher education.
There has never been a more exciting time to join Arden University, as we expand into new disciplines, forge worldwide partnerships, and expand our locations.
Student Experience
Our Attendance and Engagement Officer sits within our Student Experience team who are crucial to providing pastoral support and career advice to students to maintain student welfare. This includes providing the best experience and guidance from application, admission, through to graduation.
About the Opportunity
Your role will involve supporting Student Support teams by gathering and monitoring student attendance and online engagement data. You will deliver precise and timely information to assist with the implementation of Arden University’s attendance and engagement policy. Proficiency with various IT tools and confidence in handling datasets for analysis and review are required for this position.
About You
- A relevant undergraduate degree or prior experience in a similar position
- Strong proficiency in Microsoft Office, especially Excel, along with confident use of email and internet tools
- Excellent verbal and written communication skills
- Strong planning and organisational abilities, with a focus on managing workflows effectively
- A confident, courteous, and professional telephone manner
- The ability to work efficiently both independently and as part of a team
Why Arden
At Arden, you will become a part of a passionate and dedicated team who are committed to removing unnecessary barriers to learning and making education more accessible. Our people work hard to ensure our students' journeys are the best they can possibly be, as such we want to reward our people with fantastic benefits.
- 30 days holiday + bank holidays on-top, and even a Christmas closure!
- A generous Aviva pension plan, company contributions starting from 7%
- BUPA plan option
- Private Medical Insurance coverage (applies to certain job roles)
- Access to Perkbox benefits
- Study any Arden course for free, with a discount for all family and friends
- Plus, other excellent benefits
- Our ‘Golden Ticket’ which allows you to gift anyone in your life a free Arden education
Our Values: Stand out, Progressive, Accessible, Resourceful, Kindness, reflect who we are as an institution, a team and as individuals. If they also reflect you and you are excited by the chance to be the driving, creative force within a growing business, we want to hear from you.
Closing Date: Thursday 14 May
Attendance and Engagement Officer - Manchester employer: Arden University
Contact Detail:
Arden University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Attendance and Engagement Officer - Manchester
✨Tip Number 1
Network like a pro! Reach out to current employees at Arden University on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching Arden's values and recent projects. Show us how your skills align with our mission to make education accessible and innovative. We love candidates who are genuinely excited about what we do!
✨Tip Number 3
Practice your communication skills! As an Attendance and Engagement Officer, you'll need to convey information clearly. Try mock interviews with friends or family to boost your confidence and refine your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team at Arden University.
We think you need these skills to ace Attendance and Engagement Officer - Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Attendance and Engagement Officer role. Highlight relevant experience and skills that match the job description, especially your proficiency with IT tools and data handling.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for student support and how you align with our values at Arden University. Be genuine and let your personality come through.
Showcase Your Communication Skills: Since excellent verbal and written communication skills are key for this role, ensure your application is clear, concise, and free of errors. This is your first impression, so make it count!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see all the exciting opportunities we have!
How to prepare for a job interview at Arden University
✨Know Your Stuff
Make sure you understand Arden University's mission and values. Familiarise yourself with their approach to student experience and how the Attendance and Engagement Officer role fits into that. This will show your genuine interest in the position and help you connect your skills to their goals.
✨Showcase Your Skills
Prepare to discuss your proficiency in Microsoft Office, especially Excel. Bring examples of how you've used data analysis in previous roles or projects. Being able to demonstrate your technical skills will give you an edge and show that you're ready to hit the ground running.
✨Communicate Clearly
Practice your verbal and written communication skills before the interview. You might be asked to explain complex information simply, so think about how you can convey your ideas clearly and concisely. Remember, a confident and professional manner can make a great impression!
✨Be a Team Player
Since this role involves working closely with Student Support teams, be prepared to discuss your teamwork experiences. Share examples of how you've collaborated effectively in the past and how you can contribute to a positive team environment at Arden University.