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- Tasks: Lead end-to-end project delivery and ensure client satisfaction with ServiceNow implementations.
- Company: Global ServiceNow partner with a focus on innovation and growth.
- Benefits: Remote work, competitive salary up to £75k, and opportunities for professional development.
- Why this job: Make a real impact by driving successful projects and improving client experiences.
- Qualifications: 5+ years in project management and 2+ years implementing ServiceNow required.
- Other info: Join a dynamic team and shape the future of ServiceNow solutions.
The predicted salary is between 54000 - 84000 £ per year.
ServiceNow Engagement Manager Remote working (UK) Salary up to £75k. I am working with a global ServiceNow partner who is looking to grow their team here in the UK ahead of 2025. The ServiceNow Engagement Manager role will see you play a pivotal role in end-to-end project delivery, calling on your project management skills and your ServiceNow platform knowledge throughout. You will need to be a subject matter expert who puts the client and the outcome first. Responsibilities will include but aren’t limited to: * Being responsible for the overall project delivery. To include project planning, implementation consulting, tracking the statement of work, resource allocation, escalation management, while acting as a single point of contact for the ServiceNow implementation project. * Liaising with stakeholders and conducting workshops to understand requirements, and facilitate stakeholder acceptance of deliverables * Supporting the process for preparation of bids for major new work and frequently takes the leading role in client presentations. * Driving the continuous improvements of methodology and service offerings based on client experience. Including, identifying gaps between actuals and plan of record, proposing solutions and driving resolutions. Experience required: * 5+ years project management/project leadership. * 2+ years of experience implementing ServiceNow. * Certified ServiceNow Implementation Specialist (CIS) in one module and/or Certified System Administrator (CSA). * PMI PMP Certification preferred. * Agile certification such as Certified Scrum Master or similar preferred
ServiceNow Engagement Manager employer: Arden Resourcing
Contact Detail:
Arden Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Engagement Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the ServiceNow community or related fields. Attend webinars, join forums, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews! Research the company and its projects thoroughly. We recommend practising common interview questions and even role-playing with a friend. The more prepared you are, the more confident you’ll feel when discussing your project management skills and ServiceNow expertise.
✨Tip Number 3
Showcase your achievements! When you get the chance to present yourself, highlight specific projects where you’ve made a difference. Use metrics to back up your claims – numbers speak volumes! We want to see how you’ve driven project success and client satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative. So, get your CV polished and hit that apply button today!
We think you need these skills to ace ServiceNow Engagement Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the ServiceNow Engagement Manager role. Highlight your project management experience and any relevant ServiceNow certifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past projects and how they relate to the responsibilities listed in the job description.
Showcase Your Client-Focused Mindset: Since this role is all about putting the client first, make sure to highlight your experience in stakeholder management and delivering successful outcomes. We love seeing candidates who understand the importance of client satisfaction!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Arden Resourcing
✨Know Your ServiceNow Inside Out
Make sure you brush up on your ServiceNow knowledge before the interview. Be prepared to discuss specific modules you've worked with and how you've implemented them in past projects. This will show that you're not just familiar with the platform, but that you can leverage it effectively for project delivery.
✨Showcase Your Project Management Skills
Since this role heavily relies on project management, be ready to share examples of your past experiences. Highlight your approach to project planning, resource allocation, and how you've managed stakeholder expectations. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Prepare for Client-Focused Scenarios
As an Engagement Manager, you'll need to put clients first. Think of scenarios where you've successfully liaised with stakeholders or facilitated workshops. Be ready to discuss how you ensured client satisfaction and acceptance of deliverables, as this will demonstrate your ability to manage relationships effectively.
✨Continuous Improvement Mindset
This role requires a focus on continuous improvement. Prepare to talk about how you've identified gaps in processes or methodologies in previous roles and the steps you took to address them. This shows that you're proactive and committed to enhancing service offerings based on client feedback.
