At a Glance
- Tasks: Resolve complex infrastructure issues and support advanced IT environments.
- Company: Join a leading tech firm in Birmingham with a focus on innovation.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for growth.
- Other info: Be part of a dynamic team driving continuous service improvements.
- Why this job: Lead the charge in automation and make a real impact in IT support.
- Qualifications: Strong experience in enterprise infrastructure and leadership skills required.
The predicted salary is between 56250 - 68750 £ per year.
Arden Resourcing is seeking a seasoned Technical Support Lead (3rd/4th Line) for a Birmingham-based hybrid role.
You will resolve complex infrastructure issues, support advanced IT environments, and contribute to design and pre‑sales work.
You’ll act as a senior escalation point across Support and Projects, driving automation and continuous service improvements.
This senior position requires strong experience in enterprise infrastructure, MSP environments, and leadership.
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Senior Technical Support Lead – Hybrid MSP, Automation employer: Arden Resourcing
Join a well-established MSP organisation in Birmingham, where you will thrive in a dynamic work culture that values innovation and collaboration. With a competitive salary and opportunities for professional growth, you will engage with cutting-edge technologies while mentoring junior engineers and contributing to impactful projects. Enjoy the flexibility of a hybrid work environment that promotes work-life balance and fosters a supportive community focused on continuous improvement.
