Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead ServiceNow projects, manage teams, and ensure client satisfaction.
- Company: Leading ServiceNow partner with a focus on growth and innovation.
- Benefits: Competitive salary up to £95k, remote work, and ongoing training opportunities.
- Why this job: Join a dynamic team and shape the future of ServiceNow solutions.
- Qualifications: Experience in project management and ServiceNow ITSM, ITOM & CSM.
- Other info: Great career progression and a chance to mentor junior managers.
The predicted salary is between 72000 - 95000 £ per year.
I am recruiting for a Senior ServiceNow Engagement Manager on behalf of a leading ServiceNow partner. This role is ideal for an experienced ServiceNow Engagement Manager seeking career progression, additional accountability, and an opportunity to help manage and train junior Engagement Managers. This role will see you play an integral part in the success and continued growth of the company throughout 2026.
You will also be expected to:
- Work with relevant resources to define project scope and deliverables and facilitate stakeholder acceptance of deliverables
- Complete or update project documentation, and store appropriately
- Provide technical coordination and project leadership for consulting staff
- Ensure projects are securely delivered and fulfil client expectations
- Identify opportunities for enhancements to standards and processes
- Act as the primary point of contact for all customer project interaction
- Maintain professional, quality interactions with customers at all times
- Provide accountability for end-to-end project financials, and partner with the accounting team on project reporting
- Execute Change Orders to add, remove, or change requirements (and associated costs) for the Statement of Work
- Other duties as assigned
To be successful you must have:
- Previous experience as a Project Manager
- ServiceNow experience of ITSM, ITOM & CSM (HRSD would also be advisable)
- Commercially astute, able to articulate the value of solutions to prospects and customers and to leverage this to drive maximum revenue opportunity
- Strong knowledge of and qualifications in ITIL and Project Management methodologies
- Degree or equivalent, and proven experience in technical and/or service delivery roles
This role offers continual personnel growth, product learning and training, alongside competitive compensation in line with experience.
Senior ServiceNow Engagement Manager employer: Arden Resourcing
Contact Detail:
Arden Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior ServiceNow Engagement Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the ServiceNow community and let them know you're on the hunt for a Senior Engagement Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your ServiceNow knowledge and project management skills. Be ready to discuss how you've successfully led projects in the past and how you can bring value to the team. Practice makes perfect!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your career goals. Check out our website for openings that match your skills and aspirations. Tailor your approach to show why you’re the perfect fit for their team.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Use this opportunity to reiterate your enthusiasm for the role and remind them of your key strengths that make you the ideal candidate.
We think you need these skills to ace Senior ServiceNow Engagement Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior ServiceNow Engagement Manager role. Highlight your relevant experience in project management and ServiceNow, showcasing how you've successfully led projects and managed teams.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific achievements and how they align with the responsibilities outlined in the job description.
Showcase Your Skills: Don’t forget to highlight your ITIL and Project Management qualifications. We want to see how your skills can contribute to our team's success and help us grow through 2026 and beyond!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Arden Resourcing
✨Know Your ServiceNow Stuff
Make sure you brush up on your ServiceNow knowledge, especially ITSM, ITOM, and CSM. Be ready to discuss specific projects you've managed using these tools, as well as any challenges you faced and how you overcame them.
✨Showcase Your Project Management Skills
Prepare examples that highlight your project management experience. Think about times when you defined project scope, facilitated stakeholder acceptance, or led a team through a challenging project. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Commercial Acumen
Be prepared to discuss how you've articulated the value of solutions to clients in the past. Think of specific instances where your insights led to increased revenue opportunities. This will show that you understand the business side of project management.
✨Engage with Confidence
As the primary point of contact for customer interactions, it's crucial to demonstrate strong communication skills. Practice active listening and be ready to ask insightful questions. This will not only show your interest but also your ability to maintain professional relationships.