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For Companies At a Glance
- Tasks: Provide remote support for Sage 200, troubleshoot issues, and enhance client experiences.
- Company: Leading UK Sage business partner with a focus on expertise and customer service.
- Benefits: Competitive salary, professional development, and a collaborative team environment.
- Why this job: Join a respected company and expand your technical skills while making a real impact.
- Qualifications: Experience with Sage 200, strong troubleshooting skills, and excellent communication abilities.
- Other info: Opportunity for career growth in a dynamic and supportive workplace.
The predicted salary is between 34000 - 47000 £ per year.
A leading UK Sage business partner is on the market for an experienced Sage 200 Support Consultant to join their growing team. This is a fantastic opportunity to work with a well-established company that values expertise, customer service, and professional development.
The Role
You’ll provide technical support and guidance to clients using Sage 200 and associated add-ons, helping them get the most from their systems. The role involves troubleshooting issues, resolving support tickets, testing bespoke solutions, and collaborating closely with internal teams to ensure an excellent customer experience.
Person fit
- Solid experience supporting Sage 200 (finance, commercials, manufacturing, CRM)
- Familiarity with Sage 200 add-ons such as Sicon, Draycir, Eureka, or CIM.
- Strong troubleshooting and SQL/database skills
- Excellent communication and customer service abilities.
- Sage certifications are a plus.
Key Responsibilities
- Deliver remote support for Sage 200 and related products.
- Diagnose and resolve software and configuration issues.
- Manage and prioritise client support tickets effectively.
- Test and deploy bespoke software solutions.
- Keep up to date with Sage 200 updates and third-party add-ons.
- Build strong relationships with clients and act as a trusted technical advisor.
You’ll be joining a respected Sage partner with a strong customer base, offering stability, a collaborative team environment and opportunities to expand your technical knowledge across Sage 200 and its ecosystem.
Sage 200 Support Consultant – Remote within the UK employer: Arden Resourcing
Contact Detail:
Arden Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sage 200 Support Consultant – Remote within the UK
✨Tip Number 1
Network like a pro! Reach out to your connections in the Sage community or related fields. Attend webinars, join forums, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your experience with Sage 200 and any relevant projects. This gives potential employers a tangible look at what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on common Sage 200 scenarios. Think about how you’d troubleshoot specific issues or improve client experiences. Practising these responses will help you feel more confident when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Sage 200 Support Consultant – Remote within the UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Sage 200 and any relevant add-ons. We want to see how your skills match the role, so don’t be shy about showcasing your troubleshooting and customer service abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting Sage 200 and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Show Off Your Technical Skills: Don’t forget to mention your SQL/database skills and any Sage certifications you have. We’re looking for someone who can hit the ground running, so let us know what makes you a tech whiz!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Arden Resourcing
✨Know Your Sage 200 Inside Out
Make sure you brush up on your knowledge of Sage 200 and its add-ons like Sicon and Draycir. Be prepared to discuss specific scenarios where you've successfully resolved issues or improved client experiences using these tools.
✨Show Off Your Troubleshooting Skills
During the interview, be ready to walk through your troubleshooting process. Share examples of complex problems you've solved, focusing on your SQL/database skills and how they helped you diagnose issues effectively.
✨Communicate Like a Pro
Since excellent communication is key in this role, practice explaining technical concepts in simple terms. Think about how you would describe a solution to a client who may not be tech-savvy, showcasing your customer service abilities.
✨Stay Updated and Engaged
Demonstrate your commitment to professional development by discussing recent updates in Sage 200 or new add-ons you've explored. This shows that you're proactive and genuinely interested in providing the best support possible.
