At a Glance
- Tasks: Lead and enhance managed services, designing and configuring ITSM, CSM, and ITOM platforms.
- Company: Join a dynamic ServiceNow Partner with a focus on growth and innovation.
- Benefits: Remote work, competitive salary up to £80,000, and opportunities for professional development.
- Other info: Exciting opportunity for career advancement in a supportive and collaborative environment.
- Why this job: Make a real impact by leading a team and driving improvements in service delivery.
- Qualifications: Proven ServiceNow experience, knowledge of HTML, CSS, JavaScript, and relevant certifications.
The predicted salary is between 63000 - 77000 £ per year.
- Managed Services Technical Lead
- Remote working
- Salary up to £80000
I am recruiting on behalf of a Service Now Partner who are looking to add a Managed Services Technical Lead to their ever-increasing team.
This role is a growth role, and they are looking for someone who can lead the existing internal functions and the managed services offering.
You will be tasked with but not limited to
- Design and configuration of the platform and modules – ITSM, CSM, ITOM.
- Supporting day to day operation of the platform.
- Working with the current team to fulfill business requirements, whilst using your knowledge to push and promote improvements to generate and increase return on investment.
What we are looking for
- Proven Service Now development experience.
- Experience and knowledge of languages such as: HTML, CSS, Java Script.
- Experience working in a Domain Separated Platform
- Service Now certification would be advantageous: System Administrator, CIS-ITSM.
- ITIL v4 Foundation qualified would also be preferable
Managed Services Technical Lead employer: Arden Resourcing
Join a well-established MSP organisation in Birmingham, where you will thrive in a dynamic work culture that values innovation and collaboration. With a competitive salary and opportunities for professional growth, you will engage with cutting-edge technologies while mentoring junior engineers and contributing to impactful projects. Enjoy the flexibility of a hybrid work environment that promotes work-life balance and fosters a supportive community focused on continuous improvement.
