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- Tasks: Provide technical support for Linux systems and troubleshoot issues for global clients.
- Company: Join a dynamic team focused on rapid growth and innovative solutions.
- Benefits: Enjoy perks like private medical insurance, a pension scheme, and a cycle to work scheme.
- Why this job: Gain hands-on experience in a high-performance environment with opportunities for growth and impact.
- Qualifications: Prior IT support experience and confidence with Linux command line required.
- Other info: Training provided for automation tools and scripting.
Are you an enthusiastic and motivated support professional ready for your next challenge? My client is seeking a Linux Technical Support Engineer to join their dynamic team. You will work as part of a skilled support and helpdesk team, providing all levels of support, administration, and customer service to end users. This represents a chance to gain hands-on experience working across both hardware and software platforms. You will be part of a forward-thinking team driving rapid growth where your skills and ambition will make a real impact.
This is an ideal opportunity for an IT support engineer who is ready to move into a more technically challenging role. The position offers hands-on experience in Linux systems, enterprise storage, networking, and automation within a high-performance environment.
Key Responsibilities:- Support and maintain Linux-based systems (RHEL/CentOS/Rocky/Ubuntu)
- Troubleshoot server, storage, application, and networking issues for global clients.
- Contribute to hardware/software installations, configurations, and deployments.
- Document resolutions and contribute to the internal knowledgebase.
- Learn and assist with enterprise storage systems, including distributed filesystems
- Support basic networking (VLANs, routing, switch configuration).
- Automation tools (SaltStack) and scripting (Bash/Python) — training provided.
- Prior experience in an IT support role, service desk, or infrastructure support.
- Confident with Linux command line and basic system administration.
- Exposure to networking, storage, or virtualisation is advantageous.
- Excellent communication skills for working with technical teams and end users.
- Group Life Assurance
- Group Income Protection
- Group Critical Illness
- Private Medical Insurance
- Health Cash Plan
- Company Pension Scheme
- Cycle to Work Scheme
- Salary Sacrifice Electric Car Scheme
Linux Technical Support Engineer – Rotherham/Hybrid employer: Arden Resourcing
Contact Detail:
Arden Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Linux Technical Support Engineer – Rotherham/Hybrid
✨Tip Number 1
Familiarise yourself with the specific Linux distributions mentioned in the job description, such as RHEL, CentOS, Rocky, and Ubuntu. Having hands-on experience or even personal projects using these systems can really set you apart during discussions.
✨Tip Number 2
Brush up on your troubleshooting skills, especially related to server, storage, and networking issues. Consider setting up a home lab where you can simulate problems and practice resolving them, as this practical experience will be invaluable.
✨Tip Number 3
Get comfortable with automation tools like SaltStack and scripting languages such as Bash and Python. Even if you’re not an expert yet, showing a willingness to learn and mentioning any relevant courses or tutorials you've completed can impress potential employers.
✨Tip Number 4
Work on your communication skills, particularly in explaining technical concepts to non-technical users. Practising how to convey complex information clearly can help you stand out, especially since the role involves working closely with end users.
We think you need these skills to ace Linux Technical Support Engineer – Rotherham/Hybrid
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, particularly with Linux systems. Emphasise any troubleshooting skills and familiarity with networking or storage solutions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to support Linux-based systems and your eagerness to learn about automation tools.
Highlight Technical Skills: In your application, clearly outline your technical skills related to Linux command line usage, system administration, and any exposure to networking or virtualisation. This will help you stand out as a candidate.
Showcase Communication Skills: Since excellent communication is key for this role, provide examples in your application of how you've effectively communicated with both technical teams and end users in previous positions.
How to prepare for a job interview at Arden Resourcing
✨Brush Up on Linux Knowledge
Make sure you're comfortable with Linux command line and system administration. Review key concepts related to RHEL, CentOS, Rocky, and Ubuntu, as you'll likely be asked about your experience with these systems.
✨Prepare for Troubleshooting Scenarios
Expect to discuss how you would troubleshoot server, storage, application, and networking issues. Think of specific examples from your past experiences where you successfully resolved similar problems.
✨Showcase Your Communication Skills
Since the role involves working with both technical teams and end users, practice explaining complex technical concepts in simple terms. This will demonstrate your ability to communicate effectively in a support environment.
✨Familiarise Yourself with Automation Tools
Even if you haven't used SaltStack or scripting languages like Bash or Python extensively, showing a willingness to learn and discussing any relevant experience can set you apart. Be ready to express your enthusiasm for automation and continuous learning.
