Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and inspire teams to deliver exceptional ERP consultancy and support services.
- Company: Join a leading Sage solution provider with a focus on innovation.
- Benefits: Competitive salary, performance bonus, healthcare plan, and flexible working options.
- Why this job: Shape the future of service delivery in a fast-growing organisation.
- Qualifications: Proven leadership in consultancy, strong ERP expertise, and excellent communication skills.
- Other info: Collaborative environment that values fresh ideas and professional growth.
The predicted salary is between 86000 - 115000 £ per year.
Head of Professional Services (ERP, Sage X3) – Hampshire/Hybrid £100,000-£110,000 Were proud to be partnering with a leading Sage solution provider on an exceptional opportunity for a Head of Professional Services. This senior leadership position plays a pivotal role in shaping how consulting and support services are delivered, driving excellence across ERP implementation, customer support, and operational performance. If you’re a strategic leader with a passion for building and managing high-performing teams, delivering outstanding client outcomes, and driving continuous improvements in service delivery, this could be the next step in your career. Key Responsibilities * Lead and inspire the Consulting and Customer Support teams, fostering collaboration, innovation, and continuous improvement. * Oversee the delivery of ERP consultancy projects, ensuring quality, timelines, and adherence to budget. * Streamline processes to enhance efficiency, service quality, and operational excellence. * Act as a trusted advisor and senior escalation point, strengthening long-term client relationships. * Align service delivery with commercial objectives to support business growth and profitability. * Collaborate with Sales, Project Management, and Support to ensure a seamless customer journey. * Define and monitor KPI’s, utilisation, and revenue performance to drive continuous improvement. * Provide strategic leadership for Customer Support, ensuring consistent and exceptional client experiences. * Champion knowledge sharing and best practice across all delivery functions. About You * Proven leadership experience with consultancy or professional services, ideally in and ERP or technology environment. * Strong ERP expertise-preferably Sage X3 – with hands-on experience in implementation and project delivery. * Skilled in consultancy best practice, project governance, and managing multiple complex engagements. * Commercially astute with the ability to balance client satisfaction, team utilisation, and profitability. * Excellent communication, stakeholder management and negotiation skills. * Strategic thinker with a hands-on approach, resilience and problem-solving capability. * Committed to customer success, continuous improvement and developing others. * Leadership or project management certifications (PRINCE2, PMP) desirable. This is an exciting opportunity to join an established and fast-growing organisation at the forefront of Sage ERP solutions. You’ll work with cutting-edge technology and innovative products that make a tangible difference to clients, while enjoying the autonomy to shape how services are delivered. You’ll be part of a collaborative, forward-thinking environment that values fresh ideas and professional growth. In return, you’ll receive a competitive salary, performance bonus, Healthcare Cash Plan, Employee Assistance Programme, volunteering leave and working flexibility
Head of Professional Services (ERP, Sage X3) – Hampshire/Hybrid employer: Arden Resourcing
Contact Detail:
Arden Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Professional Services (ERP, Sage X3) – Hampshire/Hybrid
✨Tip Number 1
Network like a pro! Reach out to your connections in the ERP and Sage X3 space. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your leadership skills! When you get the chance to chat with potential employers, highlight your experience in leading teams and driving project success. Share specific examples of how you've improved service delivery or client satisfaction.
✨Tip Number 3
Prepare for interviews by researching the company’s culture and values. Tailor your responses to show how your vision aligns with theirs. This will help you stand out as a candidate who’s not just qualified but also a great fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you ace your application and connect with the right opportunities. Plus, it shows you’re genuinely interested in joining our team!
We think you need these skills to ace Head of Professional Services (ERP, Sage X3) – Hampshire/Hybrid
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Head of Professional Services role. Highlight your leadership experience in consultancy or professional services, especially in ERP environments like Sage X3.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about this position. Share specific examples of how you've driven excellence in service delivery and built high-performing teams in your previous roles.
Showcase Your Achievements: Quantify your successes! Whether it’s improving client satisfaction scores or streamlining processes, we want to see how you’ve made a tangible impact in your past positions.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Arden Resourcing
✨Know Your ERP Inside Out
Make sure you brush up on your ERP knowledge, especially Sage X3. Be prepared to discuss specific projects you've worked on, the challenges you faced, and how you overcame them. This will show your depth of understanding and hands-on experience.
✨Showcase Your Leadership Style
As a Head of Professional Services, your leadership style is crucial. Think about examples where you've inspired teams or driven improvements. Be ready to share how you foster collaboration and innovation within your teams.
✨Align with Their Vision
Research the company’s goals and values. During the interview, align your answers to demonstrate how your vision for service delivery matches theirs. This shows that you're not just a fit for the role, but also for the company culture.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and strategic thinking. Prepare examples that highlight your ability to manage complex engagements and deliver exceptional client outcomes under pressure.
