Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and inspire teams to deliver top-notch ERP consultancy and customer support.
- Company: Join a leading Sage solution provider with a focus on innovation.
- Benefits: Enjoy a competitive salary, performance bonuses, and flexible working options.
- Why this job: Shape the future of service delivery in a fast-growing tech environment.
- Qualifications: Proven leadership in consultancy, ideally with ERP or Sage X3 experience.
- Other info: Collaborative culture that values fresh ideas and professional growth.
The predicted salary is between 72000 - 84000 £ per year.
Head of Professional Services (ERP, Sage X3) – Hampshire/Hybrid
You could be just the right applicant for this job Read all associated information and make sure to apply.
£100,000-£110,000
Were proud to be partnering with a leading Sage solution provider on an exceptional opportunity for a Head of Professional Services. This senior leadership position plays a pivotal role in shaping how consulting and support services are delivered, driving excellence across ERP implementation, customer support, and operational performance.
If you’re a strategic leader with a passion for building and managing high-performing teams, delivering outstanding client outcomes, and driving continuous improvements in service delivery, this could be the next step in your career.
Key Responsibilities
* Lead and inspire the Consulting and Customer Support teams, fostering collaboration, innovation, and continuous improvement.
* Oversee the delivery of ERP consultancy projects, ensuring quality, timelines, and adherence to budget.
* Streamline processes to enhance efficiency, service quality, and operational excellence.
* Act as a trusted advisor and senior escalation point, strengthening long-term client relationships.
* Align service delivery with commercial objectives to support business growth and profitability.
* Collaborate with Sales, Project Management, and Support to ensure a seamless customer journey.
* Define and monitor KPI’s, utilisation, and revenue performance to drive continuous improvement.
* Provide strategic leadership for Customer Support, ensuring consistent and exceptional client experiences.
* Champion knowledge sharing and best practice across all delivery functions.
About You
* Proven leadership experience with consultancy or professional services, ideally in and ERP or technology environment.
* Strong ERP expertise-preferably Sage X3 – with hands-on experience in implementation and project delivery.
* Skilled in consultancy best practice, project governance, and managing multiple complex engagements.
* Commercially astute with the ability to balance client satisfaction, team utilisation, and profitability.
* Excellent communication, stakeholder management and negotiation skills.
* Strategic thinker with a hands-on approach, resilience and problem-solving capability.
* Committed to customer success, continuous improvement and developing others.
* Leadership or project management certifications (PRINCE2, PMP) desirable.
This is an exciting opportunity to join an established and fast-growing organisation at the forefront of Sage ERP solutions. You’ll work with cutting-edge technology and innovative products that make a tangible difference to clients, while enjoying the autonomy to shape how services are delivered.
You’ll be part of a collaborative, forward-thinking environment that values fresh ideas and professional growth. In return, you’ll receive a competitive salary, performance bonus, Healthcare Cash Plan, Employee Assistance Programme, volunteering leave and working flexibility
Remote working/work at home options are available for this role.
Head of Professional Services (ERP, Sage X3) – Hampshire/Hybrid employer: Arden Resourcing
Contact Detail:
Arden Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Professional Services (ERP, Sage X3) – Hampshire/Hybrid
✨Tip Number 1
Network like a pro! Reach out to your connections in the ERP and Sage X3 space. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their approach to ERP solutions and think about how your experience aligns with their goals. This will help you stand out as a candidate who’s genuinely interested in the role.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've led teams to success in previous roles, especially in consultancy or professional services. Highlight your ability to drive continuous improvement and client satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Head of Professional Services (ERP, Sage X3) – Hampshire/Hybrid
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Head of Professional Services role. Highlight your leadership experience in consultancy, especially in ERP or technology environments like Sage X3.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for driving excellence in service delivery and how you’ve successfully led high-performing teams in the past.
Showcase Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your impact. Use metrics where possible to illustrate how you’ve improved processes or client satisfaction.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Arden Resourcing
✨Know Your ERP Inside Out
Make sure you brush up on your ERP knowledge, especially Sage X3. Be ready to discuss specific projects you've led or been involved in, highlighting your hands-on experience with implementation and project delivery.
✨Showcase Your Leadership Style
Prepare to talk about your leadership approach and how you've inspired teams in the past. Think of examples where you've fostered collaboration and innovation, and be ready to share how you handle challenges within a team.
✨Align with Their Vision
Research the company’s goals and values, particularly around service delivery and client satisfaction. Be prepared to discuss how your strategic thinking aligns with their objectives and how you can contribute to their growth.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage multiple complex engagements. Think through potential challenges they might face and how you would address them, showcasing your commercial acumen.
