At a Glance
- Tasks: Provide IT support and improve critical systems in a dynamic manufacturing environment.
- Company: Rapidly growing manufacturing client with a focus on innovation.
- Benefits: Competitive salary, enhanced pension, gym membership, and long-term development opportunities.
- Other info: Enjoy a supportive workplace with excellent career growth potential.
- Why this job: Join a team where your tech skills can make a real difference every day.
- Qualifications: Experience in IT or ERP support, strong troubleshooting skills, and a proactive attitude.
The predicted salary is between 30000 - 40000 € per year.
A well established and rapidly growing manufacturing client is seeking an ERP & IT Support Analyst to support the day-to-day operation and continuous improvement of business-critical systems across manufacturing, warehousing, and office environments.
Responsibilities
- Provide 1st and 2nd line IT support across manufacturing, warehouse, and office teams
- Troubleshoot hardware, software, network, and user‑related issues
- Support and maintain ERP, MES, warehouse management, and operational systems
- Assist with ERP upgrades, implementations, and future system developments
- Support shop‑floor technology including scanners, printers, and production line systems
- Work closely with production and warehouse teams to minimise operational downtime
- Manage user accounts, permissions, and system access controls
- Coordinate with third‑party suppliers and support providers
- Maintain IT documentation, asset registers, and support procedures
- Support IT security, backups, and disaster recovery processes
Required Skills & Experience
- Previous experience within an IT Support or ERP Support role
- Strong ERP systems support experience within manufacturing or warehousing environments
- Experience supporting production, warehouse, or operational technologies
- Good understanding of Windows environments, Microsoft 365, and networking fundamentals
- Strong troubleshooting and problem‑solving skills
- Ability to manage multiple priorities within a fast‑paced manufacturing environment
- Excellent communication skills with both technical and non‑technical users
- Hands‑on, proactive approach with a willingness to learn and develop
Desirable Skills
- Experience with ERP platforms
- Manufacturing execution systems (MES) or warehouse systems experience
- Exposure to IT infrastructure and operational technology environments
Package
- Enhanced pension and life insurance
- Gym membership and wellbeing support
- Cycle to work scheme
- Enhanced maternity and paternity benefits
- Free parking and on‑site facilities
- Long‑term development opportunities within a growing business
IT Support Analyst (ERP) - Harrogate, On Site employer: Arden Resourcing
Join a well-established and rapidly growing manufacturing company in Harrogate as an IT Support Analyst, where you will be part of a dynamic team dedicated to continuous improvement and operational excellence. Enjoy a supportive work culture that prioritises employee wellbeing with benefits such as enhanced pension schemes, gym memberships, and long-term development opportunities, all while working on critical systems that drive the business forward. This role offers a unique chance to grow your skills in a fast-paced environment, making it an excellent choice for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Analyst (ERP) - Harrogate, On Site
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common IT support scenarios. Think about how you'd troubleshoot specific issues or improve processes. This will show your potential employer that you're ready to hit the ground running!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for roles that excite you and tailor your approach to each one!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit for their team.
We think you need these skills to ace IT Support Analyst (ERP) - Harrogate, On Site
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in IT support and ERP systems. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you a perfect fit for our team. Keep it engaging and personal!
Show Off Your Problem-Solving Skills:In your application, give examples of how you've tackled technical issues in the past. We love seeing candidates who can think on their feet and resolve problems efficiently!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Arden Resourcing
✨Know Your ERP Systems
Make sure you brush up on your knowledge of ERP systems, especially those relevant to manufacturing and warehousing. Be ready to discuss your previous experiences with these systems and how you've supported them in past roles.
✨Showcase Your Troubleshooting Skills
Prepare to share specific examples of how you've tackled IT issues in the past. Think about times when you resolved hardware or software problems quickly, and be ready to explain your thought process during those situations.
✨Communicate Clearly
Since you'll be working with both technical and non-technical users, practice explaining complex IT concepts in simple terms. This will demonstrate your communication skills and ability to bridge the gap between tech and operations.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready that show your interest in the role and the company. Inquire about their current ERP challenges or future system developments to highlight your proactive approach and eagerness to contribute.
