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For Companies At a Glance
- Tasks: Provide technical support and troubleshoot hardware/software issues for end users.
- Company: Join a dynamic team focused on rapid growth and innovation in tech support.
- Benefits: Competitive salary, hands-on experience, and a chance to make a real impact.
- Why this job: Perfect for tech enthusiasts wanting to grow their skills in a supportive environment.
- Qualifications: Experience in IT support, network configuration, and troubleshooting required.
- Other info: Opportunity to work with both hardware and software platforms.
The predicted salary is between 21500 - 30000 £ per year.
Are you an enthusiastic and motivated support professional ready for your next challenge? My client is seeking a Technical Support Engineer to join their dynamic team. You will work as part of a skilled support and helpdesk team, providing all levels of support, administration, and customer service to end users. This represents a chance to gain hands-on experience working across both hardware and software platforms. You will be part of a forward-thinking team driving rapid growth where your skills and ambition will make a real impact.
The ideal applicant is someone who has experience across a range of tasks such as configuring IT systems, resolving support calls, dealing with technical issues, and setting up networks and cabling. You’ll be able to research and identify solutions to software and hardware issues on client and internal platforms, including server maintenance and storage technologies via an internal ticketing system. If you are a dedicated and highly motivated individual with a passion and desire to contribute to rapid growth, we would love to hear from you!
Duties:
- Expertise in diagnosing and troubleshooting software and hardware problems.
- Build, deploy, and maintain servers and complex platforms.
- Configuring networks.
- Hardware installs and cable management.
- Dealing with IT support calls and handling tickets.
- An ability to create virtual machines.
- Installing servers, firewalls and software.
- Windows/Linux installs, configuration, and administration.
- Knowledge of network infrastructure.
Technical Support Engineer - Rotherham employer: Arden Resourcing Limited
Contact Detail:
Arden Resourcing Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer - Rotherham
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Windows/Linux systems and network infrastructure. This will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Practice common troubleshooting scenarios that a Technical Support Engineer might face. Being able to articulate your thought process and solutions during the interview can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and the specifics of the role, which can be beneficial for your interview preparation.
✨Tip Number 4
Prepare questions to ask during the interview that show your enthusiasm for the role and the company’s growth. This could include inquiries about their support processes or future projects, demonstrating your eagerness to contribute.
We think you need these skills to ace Technical Support Engineer - Rotherham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in technical support, particularly with hardware and software troubleshooting. Include specific examples of past roles where you've configured IT systems or resolved support calls.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your passion for technology and how your skills align with the responsibilities listed in the job description.
Highlight Relevant Skills: In your application, emphasise your expertise in diagnosing software and hardware issues, as well as your experience with server maintenance and network configuration. Use keywords from the job description to make your application stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Arden Resourcing Limited
✨Show Your Technical Skills
Be prepared to discuss your experience with diagnosing and troubleshooting both software and hardware issues. Bring examples of past challenges you've faced and how you resolved them, as this will demonstrate your hands-on expertise.
✨Familiarise Yourself with Networking Concepts
Since the role involves configuring networks, make sure you understand basic networking principles. Brush up on topics like IP addressing, subnetting, and common network protocols to show that you're well-versed in the necessary technical knowledge.
✨Demonstrate Problem-Solving Abilities
Prepare to answer situational questions that assess your problem-solving skills. Think of scenarios where you had to research and identify solutions to technical issues, and be ready to explain your thought process during those situations.
✨Express Your Passion for Growth
The company is looking for motivated individuals who want to contribute to rapid growth. Share your career aspirations and how they align with the company's goals, showing that you're not just looking for a job, but a place to grow and make an impact.
