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For Companies At a Glance
- Tasks: Provide remote support for Sage 200, troubleshoot issues, and test bespoke solutions.
- Company: Leading UK Sage business partner with a focus on expertise and customer service.
- Benefits: Competitive salary, professional development, and a collaborative team environment.
- Why this job: Join a respected company and enhance your technical skills while helping clients succeed.
- Qualifications: Experience with Sage 200, strong troubleshooting skills, and excellent communication abilities.
- Other info: Opportunity for career growth in a stable and dynamic environment.
The predicted salary is between 34000 - 47000 £ per year.
A leading UK Sage business partner is on the market for an experienced Sage 200 Support Consultant to join their growing team. This is a fantastic opportunity to work with a well-established company that values expertise, customer service, and professional development.
The Role
You’ll provide technical support and guidance to clients using Sage 200 and associated add-ons, helping them get the most from their systems. The role involves troubleshooting issues, resolving support tickets, testing bespoke solutions, and collaborating closely with internal teams to ensure an excellent customer experience.
Person fit
- Solid experience supporting Sage 200 (finance, commercials, manufacturing, CRM)
- Familiarity with Sage 200 add-ons such as Sicon, Draycir, Eureka, or CIM
- Strong troubleshooting and SQL/database skills
- Excellent communication and customer service abilities
- Sage certifications are a plus
Key Responsibilities
- Deliver remote support for Sage 200 and related products
- Diagnose and resolve software and configuration issues
- Manage and prioritise client support tickets effectively
- Test and deploy bespoke software solutions
- Keep up to date with Sage 200 updates and third-party add-ons
- Build strong relationships with clients and act as a trusted technical advisor
You’ll be joining a respected Sage partner with a strong customer base, offering stability, a collaborative team environment and opportunities to expand your technical knowledge across Sage 200 and its ecosystem.
Sage 200 Support Consultant – Remote within the UK in Southampton employer: Arden Resourcing Limited
Contact Detail:
Arden Resourcing Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sage 200 Support Consultant – Remote within the UK in Southampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the Sage community or related fields. Attend online events or webinars where you can meet potential employers and showcase your expertise.
✨Tip Number 2
Prepare for those interviews! Brush up on your troubleshooting skills and be ready to discuss specific Sage 200 scenarios. We want you to demonstrate how you can resolve issues and provide top-notch customer service.
✨Tip Number 3
Show off your certifications! If you've got any Sage-related qualifications, make sure to highlight them during conversations. They can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Sage 200 Support Consultant – Remote within the UK in Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Sage 200 and any relevant add-ons. We want to see how your skills match the role, so don’t be shy about showcasing your troubleshooting and customer service abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting Sage 200 and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Show Off Your Technical Skills: Since this role involves a lot of technical support, make sure to mention your SQL/database skills and any Sage certifications you have. We’re looking for someone who can hit the ground running, so let us know what you bring to the table!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own channels!
How to prepare for a job interview at Arden Resourcing Limited
✨Know Your Sage 200 Inside Out
Make sure you brush up on your knowledge of Sage 200 and its add-ons like Sicon and Draycir. Be prepared to discuss specific features and how you've used them in past roles. This will show that you're not just familiar with the software, but that you can leverage it effectively to support clients.
✨Show Off Your Troubleshooting Skills
Prepare to share examples of how you've diagnosed and resolved issues in previous positions. Think of specific scenarios where your troubleshooting skills made a difference. This will demonstrate your problem-solving abilities and reassure the interviewer that you can handle support tickets efficiently.
✨Communicate Like a Pro
Since this role involves a lot of client interaction, practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to refine your communication style. Highlight your customer service experience and how you’ve built relationships with clients in the past.
✨Stay Updated on Industry Trends
Familiarise yourself with the latest updates in Sage 200 and any new third-party add-ons. Being knowledgeable about recent developments shows your commitment to professional growth and helps you stand out as a candidate who is proactive and engaged in the industry.