At a Glance
- Tasks: Lead ServiceNow projects, ensuring smooth delivery and stakeholder satisfaction.
- Company: Top-tier ServiceNow partner with a focus on innovation and client success.
- Benefits: Remote work, potential contract extension, and opportunities for professional growth.
- Why this job: Make a real impact by driving project success in a dynamic environment.
- Qualifications: 3+ years in project management and 2+ years implementing ServiceNow.
- Other info: Join a collaborative team and enhance your skills in a leading tech space.
The predicted salary is between 36000 - 60000 £ per year.
Initial 3-month contract
Remote working
Inside IR35
My client, a leading ServiceNow partner, are looking to hire an experienced Engagement Manager for an initial 3-month period to assist with project delivery. This 3-month period could be extended.
Responsibilities include:
- Being responsible for the overall project delivery, including project planning, implementation consulting, tracking the statement of work, resource allocation, escalation management, while acting as a single point of contact for the ServiceNow implementation project.
- Liaising with stakeholders and conducting workshops to understand requirements, and facilitate stakeholder acceptance of deliverables.
- Supporting the process for preparation of bids for major new work and frequently taking the leading role in client presentations.
- Driving the continuous improvements of methodology and service offerings based on client experience, including identifying gaps between actuals and plan of record, proposing solutions and driving resolutions.
Experience required:
- 3+ years project management/project leadership.
- 2+ years of experience implementing ServiceNow.
- Certified ServiceNow Implementation Specialist (CIS) in one module and/or Certified System Administrator (CSA).
- PMI PMP Certification preferred.
ServiceNow Engagement Manager employer: Arden Resourcing Limited
Contact Detail:
Arden Resourcing Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Engagement Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the ServiceNow community and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to project management and ServiceNow implementations. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 3
Showcase your expertise! Create a portfolio that highlights your past projects, especially those involving ServiceNow. This will give potential employers a clear picture of what you bring to the table.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find roles that match your skills and experience. Plus, it shows you're serious about joining our team!
We think you need these skills to ace ServiceNow Engagement Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the ServiceNow Engagement Manager role. Highlight your project management experience and any relevant certifications, like your ServiceNow Implementation Specialist or System Administrator credentials. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Talk about your experience with project delivery and stakeholder management, and don’t forget to mention your passion for continuous improvement. We love a good story!
Showcase Your Achievements: When detailing your experience, focus on your achievements rather than just listing duties. Use metrics where possible to demonstrate your impact in previous roles. We’re keen to see how you’ve driven success in past projects!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Arden Resourcing Limited
✨Know Your ServiceNow Inside Out
Make sure you brush up on your ServiceNow knowledge, especially the modules you've worked with. Be ready to discuss specific projects where you've implemented ServiceNow and how you tackled challenges. This will show your expertise and confidence in the platform.
✨Master Project Management Principles
Since the role requires strong project management skills, be prepared to talk about your experience with project planning and delivery. Have examples ready that demonstrate your ability to manage resources, track progress, and handle escalations effectively.
✨Engage Stakeholders Like a Pro
Think about how you've liaised with stakeholders in the past. Prepare to share stories about how you’ve conducted workshops or facilitated discussions to gather requirements. Highlight your communication skills and how you ensure stakeholder satisfaction with deliverables.
✨Show Your Continuous Improvement Mindset
The role involves driving improvements based on client feedback. Be ready to discuss how you've identified gaps in previous projects and the solutions you proposed. This will demonstrate your proactive approach and commitment to enhancing service offerings.