At a Glance
- Tasks: Resolve complex infrastructure issues and support advanced IT environments.
- Company: Join a well-established MSP organisation with a focus on innovation.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continual improvement and career advancement.
- Why this job: Be a key player in driving automation and improving service delivery.
- Qualifications: Proven experience in senior infrastructure support and strong troubleshooting skills.
The predicted salary is between 50000 - 60000 £ per year.
Arden is recruiting on behalf of a well-established MSP organisation for an experienced Senior Infrastructure Engineer to join their growing technical team. This is a senior technical position focused on resolving complex infrastructure issues, supporting advanced IT environments, and contributing to solution design and pre-sales activities. Acting as a senior escalation point across both Support and Projects, you'll work closely with technical leadership to deliver robust solutions while driving automation, innovation and continual service improvement.
Essential Skills Experience
- Proven experience in a senior 3rd/4th Line Infrastructure Support role.
- Strong troubleshooting skills across enterprise infrastructure technologies.
- Linux (Ubuntu)/VMware – healthy knowledge of Windows Server.
- Citrix Microsoft 365 Entra ID.
- Apache, NGINX and/or IIS.
- DNS, networking and load balancing.
- Backup Disaster Recovery.
- SonicWall or similar firewall technologies.
- Experience using PowerShell for administration and automation.
- Exposure to AI and automation tools to improve operational efficiency.
- Excellent communication skills with the ability to engage confidently with technical and non-technical stakeholders.
Senior Infrastructure Support Engineer – Birmingham/Hybrid employer: Arden Resourcing Limited
Arden is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for a Senior Infrastructure Support Engineer. With a focus on employee growth and development, the company offers robust training opportunities and encourages the use of cutting-edge technologies in a hybrid working environment in Birmingham. Employees benefit from competitive salaries, a supportive team atmosphere, and the chance to work on complex infrastructure projects that drive both personal and professional advancement.
