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For Companies At a Glance
- Tasks: Provide remote support for Sage 200 and troubleshoot client issues.
- Company: Leading UK Sage business partner with a focus on customer service.
- Benefits: Competitive salary, professional development, and a collaborative team environment.
- Other info: Opportunity to build client relationships and act as a trusted advisor.
- Why this job: Join a respected company and enhance your technical skills in a growing field.
- Qualifications: Experience with Sage 200 and strong troubleshooting skills required.
The predicted salary is between 34000 - 47000 £ per year.
A leading UK Sage business partner is on the market for an experienced Sage 200 Support Consultant to join their growing team. This is a fantastic opportunity to work with a well-established company that values expertise, customer service, and professional development.
The Role
You’ll provide technical support and guidance to clients using Sage 200 and associated add-ons, helping them get the most from their systems. The role involves troubleshooting issues, resolving support tickets, testing bespoke solutions, and collaborating closely with internal teams to ensure an excellent customer experience.
Person fit
- Solid experience supporting Sage 200 (finance, commercials, manufacturing, CRM)
- Familiarity with Sage 200 add-ons such as Sicon, Draycir, Eureka, or CIM
- Strong troubleshooting and SQL/database skills
- Excellent communication and customer service abilities
- Sage certifications are a plus
Key Responsibilities
- Deliver remote support for Sage 200 and related products
- Diagnose and resolve software and configuration issues
- Manage and prioritise client support tickets effectively
- Test and deploy bespoke software solutions
- Keep up to date with Sage 200 updates and third-party add-ons
- Build strong relationships with clients and act as a trusted technical advisor
You’ll be joining a respected Sage partner with a strong customer base, offering stability, a collaborative team environment and opportunities to expand your technical knowledge across Sage 200 and its ecosystem.
Sage 200 Support Consultant – Remote within the UK in Maidstone employer: Arden Resourcing Limited
Contact Detail:
Arden Resourcing Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sage 200 Support Consultant – Remote within the UK in Maidstone
✨Tip Number 1
Network like a pro! Reach out to your connections in the Sage community or related fields. You never know who might have a lead on that perfect Sage 200 Support Consultant role.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your experience with Sage 200 and any add-ons you've worked with. This will help you stand out during interviews.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your answers, especially around troubleshooting and customer service scenarios.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for roles like the Sage 200 Support Consultant. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Sage 200 Support Consultant – Remote within the UK in Maidstone
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Sage 200 and any relevant add-ons. We want to see how your skills match the role, so don’t be shy about showcasing your troubleshooting and SQL/database expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about providing excellent customer service and how your background makes you a perfect fit for our team. Let us know what excites you about working with Sage 200.
Show Off Your Communication Skills: Since this role involves a lot of client interaction, make sure your application reflects your strong communication abilities. Whether it’s in your CV or cover letter, we want to see how you can convey complex information clearly and effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Arden Resourcing Limited
✨Know Your Sage 200 Inside Out
Make sure you brush up on your knowledge of Sage 200 and its add-ons like Sicon and Draycir. Be prepared to discuss specific scenarios where you've successfully resolved issues or improved client experiences using these tools.
✨Show Off Your Troubleshooting Skills
During the interview, be ready to walk through your troubleshooting process. Share examples of complex problems you've solved, focusing on your SQL/database skills and how they helped you diagnose issues effectively.
✨Communicate Like a Pro
Since excellent communication is key in this role, practice explaining technical concepts in simple terms. Think about how you would describe a solution to a client who may not be tech-savvy, and be ready to demonstrate your customer service abilities.
✨Stay Updated on Industry Trends
Familiarise yourself with the latest updates in Sage 200 and any new third-party add-ons. Showing that you're proactive about keeping your knowledge current will impress the interviewers and highlight your commitment to professional development.