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For Companies At a Glance
- Tasks: Provide remote support for Sage 200, troubleshoot issues, and test bespoke solutions.
- Company: Leading UK Sage business partner with a focus on expertise and customer service.
- Benefits: Competitive salary, professional development, and a collaborative team environment.
- Other info: Opportunities to expand your technical knowledge and build client relationships.
- Why this job: Join a respected company and make a real impact in client support.
- Qualifications: Experience with Sage 200, strong troubleshooting skills, and excellent communication.
The predicted salary is between 34000 - 47000 £ per year.
A leading UK Sage business partner is on the market for an experienced Sage 200 Support Consultant to join their growing team. This is a fantastic opportunity to work with a well-established company that values expertise, customer service, and professional development.
The Role
You’ll provide technical support and guidance to clients using Sage 200 and associated add-ons, helping them get the most from their systems. The role involves troubleshooting issues, resolving support tickets, testing bespoke solutions, and collaborating closely with internal teams to ensure an excellent customer experience.
Person fit
- Solid experience supporting Sage 200 (finance, commercials, manufacturing, CRM)
- Familiarity with Sage 200 add-ons such as Sicon, Draycir, Eureka, or CIM
- Strong troubleshooting and SQL/database skills
- Excellent communication and customer service abilities
- Sage certifications are a plus
Key Responsibilities
- Deliver remote support for Sage 200 and related products
- Diagnose and resolve software and configuration issues
- Manage and prioritise client support tickets effectively
- Test and deploy bespoke software solutions
- Keep up to date with Sage 200 updates and third-party add-ons
- Build strong relationships with clients and act as a trusted technical advisor
You’ll be joining a respected Sage partner with a strong customer base, offering stability, a collaborative team environment and opportunities to expand your technical knowledge across Sage 200 and its ecosystem.
Sage 200 Support Consultant – Remote within the UK in Luton employer: Arden Resourcing Limited
Contact Detail:
Arden Resourcing Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sage 200 Support Consultant – Remote within the UK in Luton
✨Tip Number 1
Network like a pro! Reach out to your connections in the Sage community or related fields. You never know who might have a lead on a Sage 200 Support Consultant role or can refer you directly to hiring managers.
✨Tip Number 2
Show off your skills! If you’ve got experience with Sage 200 and its add-ons, consider creating a portfolio or a case study of your past projects. This can really set you apart during interviews and give potential employers a taste of what you can do.
✨Tip Number 3
Prepare for those tricky interview questions! Brush up on your troubleshooting techniques and be ready to discuss how you’ve resolved issues in the past. Employers love hearing about real-life examples that showcase your problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Sage 200 Support Consultant – Remote within the UK in Luton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Sage 200 and any relevant add-ons. We want to see how your skills match the role, so don’t be shy about showcasing your troubleshooting and SQL/database expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about providing excellent customer service and how your background makes you a perfect fit for our team. Let us know what excites you about working with Sage 200.
Show Off Your Communication Skills: Since this role involves a lot of client interaction, make sure your written application reflects your communication abilities. Keep it clear, concise, and professional – we want to see that you can convey technical information effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Arden Resourcing Limited
✨Know Your Sage 200 Inside Out
Make sure you brush up on your knowledge of Sage 200 and its add-ons like Sicon and Draycir. Be prepared to discuss specific scenarios where you've successfully resolved issues or improved client experiences using these tools.
✨Show Off Your Troubleshooting Skills
During the interview, be ready to walk through your troubleshooting process. Share examples of complex problems you've solved, focusing on your SQL/database skills and how they helped you diagnose issues effectively.
✨Communicate Like a Pro
Since excellent communication is key in this role, practice explaining technical concepts in simple terms. Think about how you would describe a solution to a client who may not be tech-savvy, showcasing your customer service abilities.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to client support and their use of Sage 200. This shows your genuine interest in the role and helps you understand how you can contribute to their team.