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- Tasks: Provide technical support for Linux systems and troubleshoot issues for global clients.
- Company: Join a dynamic team focused on rapid growth and innovative solutions.
- Benefits: Enjoy perks like private medical insurance, cycle to work scheme, and salary sacrifice electric car scheme.
- Why this job: Gain hands-on experience in a high-performance environment with opportunities for growth and impact.
- Qualifications: Prior IT support experience and confidence with Linux command line required.
- Other info: Training provided for automation tools and scripting.
The predicted salary is between 25000 - 31000 £ per year.
Are you an enthusiastic and motivated support professional ready for your next challenge? My client is seeking a Linux Technical Support Engineer to join their dynamic team. You will work as part of a skilled support and helpdesk team, providing all levels of support, administration, and customer service to end users. This represents a chance to gain hands-on experience working across both hardware and software platforms. You will be part of a forward-thinking team driving rapid growth where your skills and ambition will make a real impact.
This is an ideal opportunity for an IT support engineer who is ready to move into a more technically challenging role. The position offers hands-on experience in Linux systems, enterprise storage, networking, and automation within a high-performance environment.
Key Responsibilities:- Support and maintain Linux-based systems (RHEL/CentOS/Rocky/Ubuntu)
- Troubleshoot server, storage, application, and networking issues for global clients.
- Contribute to hardware/software installations, configurations, and deployments.
- Document resolutions and contribute to the internal knowledgebase.
- Learn and assist with enterprise storage systems, including distributed filesystems.
- Support basic networking (VLANs, routing, switch configuration).
- Automation tools (SaltStack) and scripting (Bash/Python) — training provided.
- Prior experience in an IT support role, service desk, or infrastructure support.
- Confident with Linux command line and basic system administration.
- Exposure to networking, storage, or virtualisation is advantageous.
- Excellent communication skills for working with technical teams and end users.
- Group Life Assurance
- Group Income Protection
- Group Critical Illness
- Private Medical Insurance
- Health Cash Plan
- Company Pension Scheme
- Cycle to Work Scheme
- Salary Sacrifice Electric Car Scheme
Linux Technical Support Engineer – Rotherham/Hybrid (Rotherham) employer: Arden Resourcing Limited
Contact Detail:
Arden Resourcing Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Linux Technical Support Engineer – Rotherham/Hybrid (Rotherham)
✨Tip Number 1
Familiarise yourself with the specific Linux distributions mentioned in the job description, such as RHEL, CentOS, Rocky, and Ubuntu. Having hands-on experience or even personal projects using these systems can give you a significant edge during interviews.
✨Tip Number 2
Brush up on your troubleshooting skills, especially related to server, storage, and networking issues. Prepare to discuss real-life scenarios where you've successfully resolved technical problems, as this will demonstrate your practical knowledge and problem-solving abilities.
✨Tip Number 3
Since the role involves automation tools like SaltStack and scripting in Bash/Python, consider working on small projects that utilise these technologies. This will not only enhance your skills but also provide concrete examples to discuss during your interview.
✨Tip Number 4
Prepare to showcase your communication skills, as you'll be interacting with both technical teams and end users. Think of examples where you've effectively communicated complex technical information to non-technical individuals, as this is crucial for a support role.
We think you need these skills to ace Linux Technical Support Engineer – Rotherham/Hybrid (Rotherham)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, particularly with Linux systems. Emphasise any specific skills related to RHEL, CentOS, or Ubuntu, and mention your familiarity with networking and storage.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Discuss your motivation for applying and how your background aligns with the responsibilities outlined in the job description.
Highlight Technical Skills: In your application, clearly list your technical skills, especially those related to Linux command line, troubleshooting, and any experience with automation tools like SaltStack or scripting languages such as Bash or Python.
Showcase Communication Abilities: Since excellent communication skills are essential for this role, provide examples of how you've effectively communicated with both technical teams and end users in previous positions. This will demonstrate your ability to work collaboratively.
How to prepare for a job interview at Arden Resourcing Limited
✨Show Your Linux Knowledge
Make sure to brush up on your Linux command line skills before the interview. Be prepared to discuss your experience with different distributions like RHEL, CentOS, or Ubuntu, and be ready to answer technical questions that demonstrate your understanding of system administration.
✨Demonstrate Problem-Solving Skills
Prepare to share specific examples of how you've troubleshot issues in previous roles. Think about scenarios where you resolved server, storage, or networking problems, and be ready to explain your thought process and the steps you took to find a solution.
✨Communicate Clearly
Since excellent communication skills are essential for this role, practice explaining technical concepts in simple terms. You might be asked to describe a complex issue to someone without a technical background, so clarity is key.
✨Express Your Willingness to Learn
This position offers training in automation tools and scripting. Show enthusiasm for learning new technologies, such as SaltStack or Python, and discuss any relevant experiences where you've quickly picked up new skills or tools in the past.
