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For Companies At a Glance
- Tasks: Support and maintain Linux systems while troubleshooting issues for global clients.
- Company: Join a dynamic team in Rotherham, focused on IT support and innovation.
- Benefits: Enjoy perks like private medical insurance, a pension scheme, and an electric car scheme.
- Why this job: Gain hands-on experience in a high-performance environment with opportunities for growth.
- Qualifications: Experience in IT support and confidence with Linux command line required.
- Other info: This is a full-time, mid-senior level position in the staffing and recruiting industry.
The predicted salary is between 30000 - 42000 £ per year.
We are seeking a Linux Technical Support Engineer to join our dynamic team in Rotherham. This role involves providing support, administration, and customer service for Linux systems and related hardware and software platforms. It offers hands-on experience with Linux systems, enterprise storage, networking, and automation in a high-performance environment.
Key Responsibilities
- Support and maintain Linux-based systems (RHEL/CentOS/Rocky/Ubuntu).
- Troubleshoot server, storage, application, and networking issues for global clients.
- Assist with hardware/software installations, configurations, and deployments.
- Document resolutions and contribute to the internal knowledgebase.
- Learn and support enterprise storage systems, including distributed filesystems.
- Support basic networking (VLANs, routing, switch configuration).
- Utilize automation tools (SaltStack) and scripting (Bash/Python) — training provided.
Person Profile
- Experience in an IT support role, service desk, or infrastructure support.
- Confident with Linux command line and basic system administration.
- Exposure to networking, storage, or virtualization is advantageous.
- Excellent communication skills for working with technical teams and end users.
Benefits
- Group Critical Illness
- Private Medical Insurance
- Company Pension Scheme
- Cycle to Work Scheme
- Salary Sacrifice Electric Car Scheme
Note: This job posting is active and accepting applications.
Linux Technical Support Engineer - Rotherham/Hybrid employer: Arden Resourcing Limited
Contact Detail:
Arden Resourcing Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Linux Technical Support Engineer - Rotherham/Hybrid
✨Tip Number 1
Familiarise yourself with the specific Linux distributions mentioned in the job description, such as RHEL, CentOS, Rocky, and Ubuntu. Having hands-on experience or even personal projects using these systems can really set you apart during the interview.
✨Tip Number 2
Brush up on your troubleshooting skills, especially related to server, storage, and networking issues. Be prepared to discuss real-life scenarios where you've successfully resolved technical problems, as this will demonstrate your practical knowledge.
✨Tip Number 3
Since the role involves automation tools like SaltStack and scripting in Bash/Python, consider working on small automation projects or scripts that showcase your ability to streamline processes. This will show your initiative and readiness to learn.
✨Tip Number 4
Communication is key in this role, so practice explaining technical concepts in simple terms. You might be asked to demonstrate your ability to communicate effectively with both technical teams and end users during the interview.
We think you need these skills to ace Linux Technical Support Engineer - Rotherham/Hybrid
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, particularly with Linux systems. Emphasise your familiarity with RHEL, CentOS, Rocky, and Ubuntu, as well as any experience with networking and storage.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for Linux systems and customer service. Mention specific examples of how you've successfully troubleshot issues or contributed to a team in previous roles.
Highlight Technical Skills: In your application, clearly list your technical skills, especially those related to Linux command line, automation tools like SaltStack, and scripting languages such as Bash or Python. This will demonstrate your readiness for the role.
Showcase Communication Skills: Since excellent communication is key for this position, include examples in your application where you've effectively communicated with technical teams or end users. This could be through resolving issues or documenting solutions.
How to prepare for a job interview at Arden Resourcing Limited
✨Brush Up on Linux Command Line Skills
Make sure you're comfortable with the Linux command line, as this role heavily relies on it. Practise common commands and troubleshooting techniques to demonstrate your proficiency during the interview.
✨Familiarise Yourself with Networking Basics
Since the job involves basic networking tasks, review concepts like VLANs, routing, and switch configuration. Being able to discuss these topics confidently will show your understanding of the role's requirements.
✨Prepare for Troubleshooting Scenarios
Expect to be asked about how you would troubleshoot various issues related to servers, storage, and applications. Prepare some examples from your past experience where you successfully resolved similar problems.
✨Show Enthusiasm for Learning Automation Tools
The role mentions using automation tools like SaltStack and scripting in Bash/Python. Express your eagerness to learn and adapt to these technologies, even if you don't have extensive experience yet.
