At a Glance
- Tasks: Provide remote support for Sage 200, troubleshoot issues, and manage client support tickets.
- Company: Leading UK Sage business partner with a focus on expertise and customer service.
- Benefits: Competitive salary, professional development, and a collaborative team environment.
- Other info: Opportunities for career growth and stability in a dynamic work environment.
- Why this job: Join a respected company and enhance your technical skills while making a real impact.
- Qualifications: Experience with Sage 200, strong troubleshooting skills, and excellent communication abilities.
The predicted salary is between 34000 - 40000 £ per year.
A leading UK Sage business partner is on the market for an experienced Sage 200 Support Consultant to join their growing team. This is a fantastic opportunity to work with a well-established company that values expertise, customer service, and professional development.
The Role
You’ll provide technical support and guidance to clients using Sage 200 and associated add-ons, helping them get the most from their systems. The role involves troubleshooting issues, resolving support tickets, testing bespoke solutions, and collaborating closely with internal teams to ensure an excellent customer experience.
Person fit
- Solid experience supporting Sage 200 (finance, commercials, manufacturing, CRM)
- Familiarity with Sage 200 add-ons such as Sicon, Draycir, Eureka, or CIM
- Strong troubleshooting and SQL/database skills
- Excellent communication and customer service abilities
- Sage certifications are a plus
Key Responsibilities
- Deliver remote support for Sage 200 and related products
- Diagnose and resolve software and configuration issues
- Manage and prioritise client support tickets effectively
- Test and deploy bespoke software solutions
- Keep up to date with Sage 200 updates and third-party add-ons
- Build strong relationships with clients and act as a trusted technical advisor
You’ll be joining a respected Sage partner with a strong customer base, offering stability, a collaborative team environment and opportunities to expand your technical knowledge across Sage 200 and its ecosystem.
Sage 200 Support Consultant – Remote within the UK in Leeds employer: Arden Resourcing Limited
Join a leading UK Sage business partner that prioritises employee growth and a collaborative work culture. As a Sage 200 Support Consultant, you'll benefit from a competitive salary, comprehensive training, and the chance to enhance your technical skills while working remotely within the UK. This company values expertise and customer service, making it an excellent employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Sage 200 Support Consultant – Remote within the UK in Leeds
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Arden Resourcing Limited values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Arden Resourcing Limited might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Arden Resourcing Limited!
✨Direct Apply to Arden Resourcing Limited
Let's not forget to apply directly through the Arden Resourcing Limited website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Sage 200 Support Consultant – Remote within the UK in Leeds
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Arden Resourcing Limited.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Arden Resourcing Limited. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Arden Resourcing Limited
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
