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For Companies At a Glance
- Tasks: Provide remote support for Sage 200, troubleshoot issues, and test bespoke solutions.
- Company: Leading UK Sage business partner with a focus on expertise and customer service.
- Benefits: Competitive salary, professional development, and a collaborative team environment.
- Other info: Opportunities to expand your technical knowledge in a stable environment.
- Why this job: Join a respected company and make a real impact in client support.
- Qualifications: Experience with Sage 200, strong troubleshooting skills, and excellent communication.
The predicted salary is between 34000 - 47000 £ per year.
A leading UK Sage business partner is on the market for an experienced Sage 200 Support Consultant to join their growing team. This is a fantastic opportunity to work with a well-established company that values expertise, customer service, and professional development.
The Role
You’ll provide technical support and guidance to clients using Sage 200 and associated add-ons, helping them get the most from their systems. The role involves troubleshooting issues, resolving support tickets, testing bespoke solutions, and collaborating closely with internal teams to ensure an excellent customer experience.
Person fit
- Solid experience supporting Sage 200 (finance, commercials, manufacturing, CRM)
- Familiarity with Sage 200 add-ons such as Sicon, Draycir, Eureka, or CIM
- Strong troubleshooting and SQL/database skills
- Excellent communication and customer service abilities
- Sage certifications are a plus
Key Responsibilities
- Deliver remote support for Sage 200 and related products
- Diagnose and resolve software and configuration issues
- Manage and prioritise client support tickets effectively
- Test and deploy bespoke software solutions
- Keep up to date with Sage 200 updates and third-party add-ons
- Build strong relationships with clients and act as a trusted technical advisor
You’ll be joining a respected Sage partner with a strong customer base, offering stability, a collaborative team environment and opportunities to expand your technical knowledge across Sage 200 and its ecosystem.
Sage 200 Support Consultant – Remote within the UK in Glasgow employer: Arden Resourcing Limited
Contact Detail:
Arden Resourcing Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sage 200 Support Consultant – Remote within the UK in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the Sage community or related fields. You never know who might have a lead on that perfect Sage 200 Support Consultant role.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your experience with Sage 200 and any relevant projects. This can really set you apart from the crowd.
✨Tip Number 3
Prepare for those interviews! Brush up on common Sage 200 scenarios and be ready to demonstrate your troubleshooting skills. Practice makes perfect, so get a mate to do some mock interviews with you.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Sage 200 Support Consultant – Remote within the UK in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Sage 200 and any relevant add-ons. We want to see how your skills match the role, so don’t be shy about showcasing your troubleshooting and SQL/database expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about providing excellent customer service and how your background makes you a perfect fit for our team. Let us know what excites you about working with Sage 200.
Show Off Your Communication Skills: Since this role involves a lot of client interaction, make sure your written application reflects your communication style. We love clear, concise, and friendly language that shows you can connect with clients effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team. Plus, we love seeing applications come in through our own channels!
How to prepare for a job interview at Arden Resourcing Limited
✨Know Your Sage 200 Inside Out
Make sure you brush up on your knowledge of Sage 200 and its add-ons like Sicon and Draycir. Be prepared to discuss specific scenarios where you've successfully resolved issues or improved client experiences using these tools.
✨Show Off Your Troubleshooting Skills
During the interview, be ready to walk through your troubleshooting process. Share examples of complex problems you've solved, focusing on your SQL/database skills and how they helped you diagnose issues effectively.
✨Communicate Like a Pro
Since excellent communication is key in this role, practice explaining technical concepts in simple terms. Think about how you would describe a solution to a client who may not be tech-savvy, and be ready to demonstrate your customer service abilities.
✨Stay Updated on Sage Developments
Keep yourself informed about the latest updates and features in Sage 200 and its ecosystem. Mention any recent changes or enhancements during your interview to show that you're proactive and genuinely interested in the product.