At a Glance
- Tasks: Provide IT support and improve critical systems in a dynamic manufacturing environment.
- Company: Rapidly growing manufacturing client with a focus on innovation.
- Benefits: Competitive salary, enhanced pension, gym membership, and wellbeing support.
- Other info: Great career growth opportunities in a supportive and collaborative workplace.
- Why this job: Join a team where your tech skills can make a real difference every day.
- Qualifications: Experience in IT or ERP support, strong troubleshooting skills, and a proactive attitude.
The predicted salary is between 30000 - 40000 € per year.
A well established and rapidly growing manufacturing client is seeking an ERP & IT Support Analyst to support the day-to-day operation and continuous improvement of business-critical systems across manufacturing, warehousing, and office environments.
Key Responsibilities
- Provide 1st and 2nd line IT support across manufacturing, warehouse, and office teams
- Troubleshoot hardware, software, network, and user-related issues
- Support and maintain ERP, MES, warehouse management, and operational systems
- Assist with ERP upgrades, implementations, and future system developments
- Support shop-floor technology including scanners, printers, and production line systems
- Work closely with production and warehouse teams to minimise operational downtime
- Manage user accounts, permissions, and system access controls
- Coordinate with third-party suppliers and support providers
- Maintain IT documentation, asset registers, and support procedures
- Support IT security, backups, and disaster recovery processes
Required Skills & Experience
- Previous experience within an IT Support or ERP Support role
- Strong ERP systems support experience within manufacturing or warehousing environments
- Experience supporting production, warehouse, or operational technologies
- Good understanding of Windows environments, Microsoft 365, and networking fundamentals
- Strong troubleshooting and problem-solving skills
- Ability to manage multiple priorities within a fast-paced manufacturing environment
- Excellent communication skills with both technical and non-technical users
- Hands-on, proactive approach with a willingness to learn and develop
Desirable Skills
- Experience with ERP platforms
- Manufacturing execution systems (MES) or warehouse systems experience
- Exposure to IT infrastructure and operational technology environments
Package
- Enhanced pension and life insurance
- Gym membership and wellbeing support
- Cycle to work scheme
- Enhanced maternity and paternity benefits
- Free parking and on-site facilities
- Long-term development opportunities within a growing business
IT Support Analyst (ERP) - Harrogate, On Site in Bradford employer: Arden Resourcing Limited
Join a well-established and rapidly growing manufacturing company in Harrogate as an IT Support Analyst, where you will be part of a dynamic team dedicated to continuous improvement and operational excellence. Enjoy a supportive work culture that prioritises employee wellbeing with benefits such as enhanced pension schemes, gym memberships, and long-term development opportunities, all while working on critical systems that drive the business forward. This role offers a unique chance to grow your skills in a fast-paced environment, making it an excellent choice for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Analyst (ERP) - Harrogate, On Site in Bradford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to IT support and ERP systems. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 3
Showcase your skills! Create a portfolio or a personal project that highlights your troubleshooting abilities and experience with ERP systems. This can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace IT Support Analyst (ERP) - Harrogate, On Site in Bradford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with ERP systems and IT support. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how you can contribute to our manufacturing environment. Keep it engaging and personal – we love a bit of personality!
Show Off Your Troubleshooting Skills:In your application, mention specific examples where you’ve successfully resolved IT issues. We’re looking for those strong problem-solving skills, so don’t hold back on sharing your success stories!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Arden Resourcing Limited
✨Know Your ERP Systems
Make sure you brush up on your knowledge of ERP systems, especially those used in manufacturing and warehousing. Be ready to discuss your previous experiences with these systems and how you've supported them in the past.
✨Showcase Your Troubleshooting Skills
Prepare to share specific examples of how you've tackled IT issues in previous roles. Highlight your problem-solving process and any tools or techniques you used to resolve hardware, software, or network problems.
✨Communicate Clearly
Since you'll be working with both technical and non-technical users, practice explaining complex IT concepts in simple terms. This will demonstrate your communication skills and ability to bridge the gap between tech and operations.
✨Be Proactive and Eager to Learn
Express your willingness to learn and adapt, especially regarding new technologies and systems. Share examples of how you've taken initiative in past roles to improve processes or support your team.
