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For Companies At a Glance
- Tasks: Provide remote support for Sage 200, troubleshoot issues, and test bespoke solutions.
- Company: Leading UK Sage business partner with a focus on expertise and customer service.
- Benefits: Competitive salary, professional development, and a collaborative team environment.
- Why this job: Join a respected company and make a real impact in client support.
- Qualifications: Experience with Sage 200, strong troubleshooting skills, and excellent communication.
- Other info: Opportunities to expand your technical knowledge in a stable environment.
The predicted salary is between 34000 - 47000 £ per year.
A leading UK Sage business partner is on the market for an experienced Sage 200 Support Consultant to join their growing team. This is a fantastic opportunity to work with a well-established company that values expertise, customer service, and professional development.
The Role
You’ll provide technical support and guidance to clients using Sage 200 and associated add-ons, helping them get the most from their systems. The role involves troubleshooting issues, resolving support tickets, testing bespoke solutions, and collaborating closely with internal teams to ensure an excellent customer experience.
Person fit
- Solid experience supporting Sage 200 (finance, commercials, manufacturing, CRM)
- Familiarity with Sage 200 add-ons such as Sicon, Draycir, Eureka, or CIM
- Strong troubleshooting and SQL/database skills
- Excellent communication and customer service abilities
- Sage certifications are a plus
Key Responsibilities
- Deliver remote support for Sage 200 and related products
- Diagnose and resolve software and configuration issues
- Manage and prioritise client support tickets effectively
- Test and deploy bespoke software solutions
- Keep up to date with Sage 200 updates and third-party add-ons
- Build strong relationships with clients and act as a trusted technical advisor
You’ll be joining a respected Sage partner with a strong customer base, offering stability, a collaborative team environment and opportunities to expand your technical knowledge across Sage 200 and its ecosystem.
Sage 200 Support Consultant – Remote within the UK in Bolton employer: Arden Resourcing Limited
Contact Detail:
Arden Resourcing Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sage 200 Support Consultant – Remote within the UK in Bolton
✨Tip Number 1
Network like a pro! Reach out to your connections in the Sage community or related fields. You never know who might have a lead on a Sage 200 Support Consultant role or can refer you directly to hiring managers.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your experience with Sage 200 and any add-ons you've worked with. This will help you stand out during interviews and demonstrate your expertise.
✨Tip Number 3
Practice makes perfect! Brush up on your troubleshooting and SQL skills before interviews. Being able to talk through your problem-solving process will impress potential employers and show you're ready for the role.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for roles like the Sage 200 Support Consultant. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Sage 200 Support Consultant – Remote within the UK in Bolton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Sage 200 and any relevant add-ons. We want to see how your skills match the role, so don’t be shy about showcasing your troubleshooting and SQL/database expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about providing excellent customer service and how your background makes you a perfect fit for our team. Let us know what excites you about working with Sage 200.
Show Off Your Communication Skills: Since this role involves a lot of client interaction, make sure your written application reflects your strong communication abilities. We love clear and concise language that gets straight to the point while still being friendly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Arden Resourcing Limited
✨Know Your Sage 200 Inside Out
Make sure you brush up on your knowledge of Sage 200 and its add-ons like Sicon and Draycir. Be prepared to discuss specific scenarios where you've successfully resolved issues or improved client experiences using these tools.
✨Show Off Your Troubleshooting Skills
During the interview, be ready to walk through your troubleshooting process. Share examples of complex problems you've solved, focusing on your SQL/database skills and how they helped you diagnose issues effectively.
✨Communicate Like a Pro
Since excellent communication is key in this role, practice explaining technical concepts in simple terms. Think about how you would explain a solution to a client who may not be tech-savvy, showcasing your customer service abilities.
✨Stay Updated and Engaged
Demonstrate your commitment to professional development by discussing recent updates in Sage 200 or new features in third-party add-ons. This shows that you're proactive and genuinely interested in providing the best support possible.