Technical Support Manager - Hybrid MSP Leader in Birmingham

A managed service provider is looking for a skilled Technical Support Manager to oversee support teams and ensure high service quality. This leadership role involves mentoring staff, managing technical operations, and driving performance improvements. Ideal candidates have experience in MSP environments, strong problem-solving abilities, and familiarity with ITIL practices. This opportunity is based in Birmingham with a hybrid work option. #J-18808-Ljbffr