Hybrid Technical Support Manager - Lead MSP Projects in Birmingham

A growing Managed Service Provider is seeking a Technical Support Manager to oversee operations in Birmingham. This role involves leading the Support Desk and Onsite Project teams, ensuring high-quality service delivery and implementing performance metrics. Ideal candidates will have proven MSP leadership experience and a passion for enhancing customer satisfaction. This position offers a hybrid work model and competitive salary in the range of £55,000-£65,000 plus benefits. #J-18808-Ljbffr