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- Tasks: Build relationships with clients and advise on their needs before project kick-off.
- Company: Join a leading ServiceNow partner and be part of an innovative new team.
- Benefits: Enjoy a competitive salary up to £85K and opportunities for professional growth.
- Why this job: Be a trusted advisor, influence positive change, and make a real impact in client organisations.
- Qualifications: 3+ years of ServiceNow experience, ITIL certified, and familiarity with Agile/DevOps frameworks.
- Other info: Ideal for Technical Consultants or Pre-Sales professionals looking for a fresh challenge.
The predicted salary is between 60000 - 85000 £ per year.
I am recruiting for an Advisory Consultant on behalf of my client who are a leading ServiceNow partner. This role is part of a new team within the company. You will be tasked with building a relationship with a client prior to project. You will build an understanding of their requirements, needs and goals prior to project, you will based on your experience, advise, design and plan prior to project start. Once in place and agreed, you will help the team to ensure the delivered solution is in line with the vision.
Responsibilities:
- Developing a 'Trusted Advisor' relationship with clients and prospects at all levels. You will need to gain a strong understanding of the client’s objectives, strengths, pain points, and areas for improvement.
- Establish an agreed multi-phase roadmap to accelerate the client’s path to maturity.
- Facilitate practice level workshops with client stakeholders and sponsors defining an agreed 'to be' state practice definition, including guidance to alignment with industry recommended practices.
- Develop required documentation such as process design documents, workshop presentations, use cases, workshop agenda, roles/responsibilities descriptions.
- Identify areas of improvement and recommend solutions with related business case.
We are looking for:
- 3+ Years ServiceNow experience, ideally as Technical Consultant looking to make a change or someone with Pre-Sales experience looking to move their career in a different direction.
- ITIL certified.
- Certifications / experience with frameworks such as Prince2, Agile/DevOps, etc.
- Experience designing and implementing client facing solutions.
- Demonstrated ability to promote and lead positive change in an organization.
Advisory Consultant - ServiceNow employer: Arden Resourcing Limited
Contact Detail:
Arden Resourcing Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Advisory Consultant - ServiceNow
✨Tip Number 1
Network with professionals in the ServiceNow community. Attend relevant webinars, workshops, or local meetups to connect with others in the field. This can help you gain insights into the role and potentially get referrals.
✨Tip Number 2
Familiarise yourself with the latest trends and updates in ServiceNow. Being knowledgeable about new features and best practices will not only boost your confidence but also impress potential employers during discussions.
✨Tip Number 3
Prepare to discuss your previous experiences in building client relationships. Think of specific examples where you successfully identified client needs and delivered tailored solutions, as this is crucial for the Advisory Consultant role.
✨Tip Number 4
Showcase your ITIL and other relevant certifications during conversations. Highlight how these qualifications have equipped you to understand and implement best practices in service management, which is essential for the position.
We think you need these skills to ace Advisory Consultant - ServiceNow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience with ServiceNow and any ITIL or project management certifications. Use specific examples that demonstrate your ability to build relationships and deliver client-facing solutions.
Craft a Compelling Cover Letter: In your cover letter, emphasise your understanding of the role and how your background aligns with the responsibilities outlined in the job description. Mention your experience in developing 'Trusted Advisor' relationships and facilitating workshops.
Showcase Relevant Skills: Clearly outline your skills related to process design, documentation, and client engagement. Highlight any experience you have with frameworks like Prince2 or Agile/DevOps, as these are valuable for the role.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for an Advisory Consultant.
How to prepare for a job interview at Arden Resourcing Limited
✨Understand the ServiceNow Ecosystem
Make sure you have a solid grasp of the ServiceNow platform and its capabilities. Familiarise yourself with recent updates and features, as well as how they can benefit clients. This knowledge will help you demonstrate your expertise during the interview.
✨Showcase Your Advisory Skills
Prepare examples from your past experiences where you've successfully built relationships with clients. Highlight how you identified their needs and provided tailored solutions. This will illustrate your ability to be a 'Trusted Advisor' and align with the role's requirements.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to handle client challenges. Practice articulating your thought process and the steps you would take to address specific client situations, showcasing your strategic thinking.
✨Demonstrate Your Knowledge of Best Practices
Familiarise yourself with industry best practices related to ITIL, Agile, and other frameworks mentioned in the job description. Be ready to discuss how you can apply these methodologies to improve client outcomes and drive positive change within their organisations.
