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- Tasks: Ensure smooth delivery of goods, track shipments, and communicate with drivers and customers.
- Company: Join a respected and fast-growing logistics operation based in Redditch.
- Benefits: Earn £31,460 per annum with a supportive night shift team and no chaotic environments.
- Why this job: Perfect for those who thrive under pressure and enjoy keeping operations running smoothly.
- Qualifications: Logistics or transport experience preferred; strong communication and computer skills required.
- Other info: Work Friday to Monday nights, with initial training during the day.
The predicted salary is between 31460 - 31460 £ per year.
Tracking Coordinator (Nights) | Redditch Permanent | 44 Hours per Week |£31,460 per annum (inclusive of night shift allowance)Friday to Monday | 7:00 PM – 7:00 AM (1-hour unpaid break)
Initial training (6–8 weeks) completed during day shifts: salary pro rata during this period
Office-based – hybrid working is not available for this role
Arden Personnel is proud to be working on behalf of our client – a respected and fast-growing logistics operation based in Redditch. They’re on the lookout for a confident, capable Night Tracking Administration Coordinator to join their small but mighty night shift team.
If you thrive under pressure, enjoy being the go-to person in a crisis, and love keeping things ticking along smoothly behind the scenes – this role could be your ideal night shift challenge.
What are the duties and responsibilities for thisTracking Coordinator (Nights) role?
Working at the core of a busy logistics operation, your mission is to ensure the seamless movement of goods from A to B – across borders, airspace, and time zones. You’ll be the link between customers, drivers, and carriers, keeping everyone informed and everything on track.
Your responsibilities will include:
- Tracking all active shipments (road and air) to ensure smooth delivery and minimal disruption
- Liaising with drivers, carriers, customs, and subcontractors to resolve issues and keep the wheels turning
- Entering and updating data on the internal systems with accuracy and speed
- Communicating clearly and confidently with customers and internal departments
- Raising quotes, planning transport, and ensuring paperwork is complete (especially for EU movements)
- Closing off jobs with full supporting documentation – think proof of delivery, purchase orders, and more
- Monitoring high-priority freight and escalating any risk to delivery (like line stoppages) swiftly and calmly
- Working alongside 1–2 others on the night shift to keep everything flowing
The kind of person we’re looking for in thisTracking Coordinator (Nights) role
- You’re cool-headed and focused – even when the pressure’s on
- You’re well-organised, reliable, and don’t miss the small stuff
- You’re a clear communicator, both on the phone and over email
- You have a strong sense of ownership and pride in your work
- You’ve got a ‘get it done’ attitude – proactive, practical, and positive
- Ideally, you have logistics or transport experience (UK, EU, or worldwide)
- Previous experience in administration or customer service is essential
- Able to work independently during night shifts with minimal supervision
- Must be computer literate including MS Office, email, spreadsheets and databases
- Second language is an advantage
The schedule for thisTracking Coordinator (Nights) role
- Friday to Monday nights
- 7:00 PM to 7:00 AM each night (1-hour unpaid break)
- Total 44 hours per week
- Initial training is completed on day shifts (Monday–Friday) for 6–8 weeks, working 40 hours/week (paid pro rata)
What’s in it for you?
- £31,460 per annum (inclusive of night shift allowance)
- A secure, long-term opportunity with a business that values consistency and professionalism
- Small, supportive team on the night shift – no chaotic call centres or factory floors here
- A workplace where your attention to detail and calm confidence are genuinely appreciated
Sound like your perfect night shift?
Ready to take the next step. Don’t wait around – apply today or get in touch with Arden Personnel for more information.
Email: l.fletcher@ardenpersonnel.co.uk
Call: 01789 532220 (Alcester) or 01527 911700 (Redditch)
Arden Personnel – Connecting Talent with Opportunity
We are an equal opportunities employer and welcome applications from all backgrounds. We specialise in recruitment across Administration, Finance, Customer Service, Marketing, Engineering, and beyond
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Tracking & Administration Coordinator (Nights) employer: Arden Personnel
Contact Detail:
Arden Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tracking & Administration Coordinator (Nights)
✨Tip Number 1
Familiarise yourself with the logistics industry, especially focusing on tracking and administration processes. Understanding the terminology and common challenges faced in this field will help you speak confidently during interviews.
✨Tip Number 2
Highlight any experience you have in customer service or administration roles, particularly those that required clear communication and problem-solving skills. Be ready to share specific examples of how you've successfully managed crises or resolved issues.
✨Tip Number 3
Prepare for the night shift schedule by demonstrating your ability to work independently and manage your time effectively. Consider discussing any previous experiences where you thrived in a similar working environment.
✨Tip Number 4
If you have a second language, make sure to mention it! This can be a significant advantage in logistics, especially when dealing with international shipments and diverse clients.
We think you need these skills to ace Tracking & Administration Coordinator (Nights)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in logistics, administration, and customer service. Emphasise any specific skills that align with the job description, such as data entry accuracy and communication abilities.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your ability to thrive under pressure and provide examples of how you've successfully managed similar responsibilities in the past.
Highlight Relevant Skills: In your application, clearly outline your organisational skills, attention to detail, and ability to work independently during night shifts. If you have experience with MS Office or a second language, make sure to include that too.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial for this role.
How to prepare for a job interview at Arden Personnel
✨Show Your Calm Under Pressure
As a Tracking Coordinator, you'll need to demonstrate your ability to stay cool-headed during stressful situations. Prepare examples from your past experiences where you successfully managed crises or resolved issues efficiently.
✨Highlight Your Organisational Skills
This role requires strong organisational abilities. Be ready to discuss how you keep track of multiple tasks and ensure nothing falls through the cracks. Mention any tools or methods you use to stay organised.
✨Communicate Clearly and Confidently
Effective communication is key in this position. Practice articulating your thoughts clearly, both verbally and in writing. You might be asked to explain complex logistics scenarios, so clarity is crucial.
✨Demonstrate Your Proactive Attitude
The job calls for a 'get it done' mindset. Share instances where you took initiative to solve problems or improve processes. This will show that you're not just reactive but also proactive in your approach.
