Tracking & Administration Coordinator (Nights)

Tracking Coordinator (Nights) | Redditch | Permanent | 44 Hours per Week | £31,460 per annum (inclusive of night shift allowance)

Friday to Monday | 7:00 PM – 7:00 AM (1-hour unpaid break)

Initial training (6–8 weeks) completed during day shifts: salary pro rata during this period

Office-based – hybrid working is not available for this role

Arden Personnel is proud to be working on behalf of our client – a respected and fast-growing logistics operation based in Redditch. They’re on the lookout for a confident, capable Night Tracking Administration Coordinator to join their small but mighty night shift team.

If you thrive under pressure, enjoy being the go-to person in a crisis, and love keeping things ticking along smoothly behind the scenes – this role could be your ideal night shift challenge.

Duties and Responsibilities:

• Tracking all active shipments (road and air) to ensure smooth delivery and minimal disruption
• Liaising with drivers, carriers, customs, and subcontractors to resolve issues and keep the wheels turning
• Entering and updating data on the internal systems with accuracy and speed
• Communicating clearly and confidently with customers and internal departments
• Raising quotes, planning transport, and ensuring paperwork is complete (especially for EU movements)
• Closing off jobs with full supporting documentation – think proof of delivery, purchase orders, and more
• Monitoring high-priority freight and escalating any risk to delivery (like line stoppages) swiftly and calmly
• Working alongside 1–2 others on the night shift to keep everything flowing

Candidate Profile:

• You’re cool-headed and focused – even when the pressure’s on
• You’re well-organised, reliable, and don’t miss the small stuff
• You’re a clear communicator, both on the phone and over email
• You have a strong sense of ownership and pride in your work
• You’ve got a ‘get it done’ attitude – proactive, practical, and positive
• Ideally, you have logistics or transport experience (UK, EU, or worldwide)
• Previous experience in administration or customer service is essential
• Able to work independently during night shifts with minimal supervision
• Must be computer literate including MS Office, email, spreadsheets and databases
• Second language is an advantage

Schedule:

• Friday to Monday nights
• 7:00 PM to 7:00 AM each night (1-hour unpaid break)
• Total 44 hours per week
• Initial training is completed on day shifts (Monday–Friday) for 6–8 weeks, working 40 hours/week (paid pro rata)

Benefits:

• £31,460 per annum (inclusive of night shift allowance)
• A secure, long-term opportunity with a business that values consistency and professionalism
• Small, supportive team on the night shift – no chaotic call centres or factory floors here
• A workplace where your attention to detail and calm confidence are genuinely appreciated

Sound like your perfect night shift? Ready to take the next step. Don’t wait around – apply today or get in touch with Arden Personnel for more information.

Email: (url removed)

Call: (phone number removed) (Alcester) or (phone number removed) (Redditch)

Arden Personnel – Connecting Talent with Opportunity

We are an equal opportunities employer and welcome applications from all backgrounds. We specialise in recruitment across Administration, Finance, Customer Service, Marketing, Engineering, and beyond.