At a Glance
- Tasks: Support sales and purchasing, manage customer enquiries, and coordinate orders.
- Company: A growing business in Stratford-upon-Avon with a dynamic team.
- Benefits: Competitive salary, flexible hours, and a vibrant office environment.
- Other info: Perfect for organised individuals who thrive in a fast-paced setting.
- Why this job: Enjoy variety and build relationships while helping the business thrive.
- Qualifications: Experience in sales support or admin, strong communication, and IT skills.
The predicted salary is between 30000 - 30000 £ per year.
A growing, well-established business in Stratford upon Avon is looking for a proactive, highly organised and commercially minded Sales & Purchasing Support Specialist to join its team. This varied, fast-paced role sits at the centre of the business. No two days are the same. In one day you could be speaking with customers, processing orders, raising purchase orders, chasing suppliers, updating the CRM and co-ordinating dispatches. If you enjoy variety, can juggle several priorities at once and take pride in keeping things running smoothly, this could be the role for you.
The Role
- Sales support
- Acting as the first point of contact for customer enquiries by phone and email, including stock enquiries
- Passing new enquiries to the right member of the sales team and making sure they’re followed up
- Keeping customer records accurate and up to date in Salesforce CRM
- Supporting customers on the online B2B platform, including account set-up, validation and onboarding
- Preparing quotations and pro forma invoices, and raising sales orders accurately
- Liaising with Operations on pricing, availability and delivery schedules
- Processing orders through to dispatch with the warehouse team, then producing invoices and sending tracking details
- Tracking customer payments with Accounts and providing after-sales support
- Purchasing support
- Raising purchase orders and tracking them through to customer fulfilment
- Liaising with suppliers on availability, lead times and order updates
- Ordering samples and co-ordinating deliveries
- Building positive, professional supplier relationships
- Online store and business support
- Responding to online customer enquiries, processing web orders and resolving issues
- Ordering office and warehouse supplies and liaising with office service providers
- Helping with team events such as birthdays and work anniversaries, plus general admin
What We’re Looking For
- Experience in sales support, sales administration, purchasing or a similar customer-facing admin role
- Excellent organisation, time management and attention to detail
- Confident communication skills, written and spoken, with customers, suppliers and colleagues
- Strong IT skills, including Microsoft Office, and confidence working with CRM systems and data
- Good numerical skills and a calm, solution-focused approach under pressure
- Commercial awareness and an interest in sales and helping the business grow
- Openness to using AI tools and new technology
- Salesforce experience would be an advantage
The Package
- You will earn a salary of £28,000 - £30,000 per annum
- You will work Monday to Friday, 09:00 to 17:00, with flexible start and finish times
- This is a permanent, full-time, office-based role
If you’re super-organised, love variety and enjoy building great relationships, we’d love to hear from you.
Sales and Purchasing Support employer: Arden Personnel
Join a dynamic e-commerce business near Bidford-on-Avon, where you can thrive in a multi-faceted role as an E-Commerce Administrator. With a supportive work culture that values variety and personal growth, you'll enjoy benefits like private healthcare, 25 days of holiday, and an early finish on Fridays, all while contributing to the exciting expansion of the online marketplace. This is an excellent opportunity for those looking to develop their skills across logistics, marketing, and marketplace management in a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales and Purchasing Support
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales and Purchasing Support at Arden Personnel, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Arden Personnel. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales and Purchasing Support. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales and Purchasing Support
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Arden Personnel:When writing your cover letter, make sure to tailor your message specifically for Arden Personnel. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Arden Personnel
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Arden Personnel that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Arden Personnel that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Arden Personnel’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
