At a Glance
- Tasks: Manage shipping admin, resolve logistics issues, and keep customers updated.
- Company: Established manufacturer in Redditch with a supportive team culture.
- Benefits: Up to £28,000 per annum, flexible hours, and immediate start.
- Other info: Opportunity for career growth and exposure to various business functions.
- Why this job: Take ownership of tasks and develop skills in a dynamic environment.
- Qualifications: Experience with logistics platforms and strong Excel skills required.
The predicted salary is between 28000 - 28000 £ per year.
Arden Personnel is recruiting a Logistics & Shipping Administrator for our client, an established manufacturer in Redditch, on a 12-month contract with an immediate start. You'll sit at the heart of the Customer Support & Sales team, owning dispatch and shipping admin across the company's two UK sites and keeping customers updated every step of the way. It's a hands-on, varied role for someone who likes to take ownership and get things done — with genuine room to develop into ERP order entry and wider customer support over the contract.
What you’ll do:
- Produce dispatch labels and international shipping paperwork for packages leaving both UK sites, using a range of online logistics platforms.
- Resolve logistics issues — late deliveries, missing parcels, courier disputes and shipment-related complaints.
- Keep customers updated with accurate, up-to-date tracking information.
- Maintain the Excel pricebook with current product codes and pricing, ready for upload to the ERP system.
- Manage documents for the Customer Support & Sales, IS and sales teams — making sure policy documents and insurance certificates are correctly filed and in date.
- Work across sales, customer service, finance and operations to gather information, resolve issues and complete requests.
You’ll thrive here if:
- You take ownership and drive tasks to completion without needing to be chased.
- You're confident in Excel and comfortable moving between multiple systems.
- You stay organised and calm juggling several things at once.
- You're proactive about building working relationships across teams.
- You pick up new tools and processes quickly.
What you’ll need:
Essential:
- Experience using online logistics platforms and creating international shipping documents.
- Strong Excel skills — formulas, formatting, filtering, pivot tables, lookups, and working with large data sets.
- Customer-focused communication to resolve delivery and shipment issues.
- Strong written and verbal communication.
- Organised and reliable, able to manage multiple tasks at once.
- The ability to learn quickly and work through unfamiliar problems.
Desirable:
- Import/export knowledge — commercial invoicing and dealing with customs issues.
- Experience within a customer service team.
- Familiarity with SharePoint, Smartsheet, CRM systems or similar business tools.
- Exposure to sales, customer, or finance operations, or business analytics.
The details:
- 12-month fixed-term contract, full-time.
- Immediate start.
- Based in Redditch.
- Flexible hours around core hours of 10:00–15:00.
- Up to £28,000 per year.
We’re an equal opportunities employer.
Logistics Administrator in Redditch employer: Arden Personnel
Join a dynamic and supportive team at our established manufacturing client in Redditch, where you'll play a crucial role in logistics and customer support. With a focus on employee development, this position offers the chance to enhance your skills in ERP order entry and gain valuable experience across various departments. Enjoy flexible working hours and a collaborative work culture that values ownership and proactive problem-solving.
StudySmarter Expert Advice🤫
We think this is how you could land Logistics Administrator in Redditch
✨Get to Know the Local Scene
Temporary roles in logistics and supply chain often rely on local connections. Visit local businesses or warehouses and introduce yourself! You'd be surprised how often work is filled through word of mouth, so put yourself out there.
✨Leverage Industry Events
Look for trade shows, logistics expos, or supply chain seminars happening in your area. These events are goldmines for networking and often feature companies looking for temporary staff. It’s a great way to make a lasting impression!
✨Be Ready to Flex Your Skills
In temporary roles, employers want people who can easily adapt. Brush up on your knowledge of inventory management systems or logistics software—anything that can show you're ready to jump in right away. It will make you stand out!
✨Apply through Our Website!
Don't forget to check our listings at StudySmarter! We often have great temporary roles in logistics and supply chain that you can apply for directly. Getting your application in through our site is a solid step towards landing your next gig!
We think you need these skills to ace Logistics Administrator in Redditch
Some tips for your application 🫡
Show Off Your Logistics Know-How:When applying for a Logistics Administrator in logistics and supply chain, make sure to highlight your relevant skills such as inventory management, procurement knowledge, and experience with logistics software. Tailor your CV to show any specific projects or coursework you've completed that relate to the field—specifics matter!
Flexibility is Key:Since this is a temporary position, it's important to showcase your flexibility in your cover letter. Employers want to know that you can hit the ground running and adapt quickly to changing priorities, so share examples of previous roles where you've shown this adaptability.
Include Certifications and Training:If you have any relevant certifications like a Forklift License or training in supply chain management, make sure these are front and centre in your application. They really can set you apart in the logistics field, especially for a temporary role where employers may prefer someone who's ready to jump straight into the task at hand.
Why You Want This Role:In your cover letter, express why you're interested in this temporary position at Arden Personnel. Use it as a chance to show your enthusiasm for the logistics field and how this experience will help you grow professionally. Remember, it’s about more than just the job—show us you're keen to learn and make a difference!
How to prepare for a job interview at Arden Personnel
✨Know Your Supply Chain Basics
Brush up on fundamental supply chain concepts, like inventory management and logistics strategies. Since this is a temporary role, having a quick grasp of these basics can set you apart and show that you can hit the ground running.
✨Showcase Problem-Solving Skills
Be ready to discuss real-life scenarios where you solved logistics challenges. Interviewers love hearing how you approached issues like delays or order discrepancies, so come prepared with a couple of solid examples that highlight your critical thinking skills.
✨Stay Flexible and Open-Minded
As a temporary candidate, we need to demonstrate adaptability. Be prepared to discuss how you can quickly integrate into different teams and handle diverse tasks. This can really showcase your potential to thrive in a fast-paced environment like logistics.
✨Get Familiar with Logistics Tools
Familiarise yourself with common supply chain management software, such as SAP or Oracle. Mentioning these tools during your interview can impress your interviewer at Arden Personnel and demonstrate your readiness to engage with their systems right away.
