At a Glance
- Tasks: Provide admin support and handle customer queries in a vibrant team.
- Company: Fast-growing print and display company in Redditch.
- Benefits: £12.71 per hour, holiday pay, and immediate start.
- Other info: Friendly atmosphere with opportunities for growth.
- Why this job: Join a supportive team and gain valuable experience in a dynamic environment.
- Qualifications: Solid admin experience and good communication skills required.
The predicted salary is between 12.71 - 12.71 £ per hour.
Location: Redditch, Worcestershire
Salary: £12.71 per hour + Holiday Pay
Contract Type: Temporary | Immediate Start
Hours: Full-time, Monday to Friday
About the Role
Are you an organised and reliable administrator available immediately near Redditch? We're recruiting a Temporary Administrator / Customer Service Assistant to join a vibrant, fast-growing print and display company in Redditch on an interim basis. This is a brilliant opportunity for someone who enjoys a busy, varied admin role supporting a close-knit team. You'll be covering an existing position, so the ability to hit the ground running is key — but you'll have a supportive team around you from day one.
What You'll Be Doing
- Providing admin support to the client services and operations team
- Handling customer queries and ensuring a high standard of customer service
- Coordinating and updating production schedules and job records
- Raising and processing purchase orders using internal systems
- Supporting with supplier communications and arranging logistics/couriers
- General data entry and administrative tasks using Microsoft Word and Excel
What We're Looking For
- Solid administration experience with excellent attention to detail
- Good customer service and communication skills — written and verbal
- Confident using Microsoft Office, particularly Word and Excel
- Experience with databases or scheduling systems is a bonus
- Calm, organised and reliable under pressure with a proactive attitude
- Available immediately or at very short notice
- Commutable distance to Redditch, Worcestershire
What's on Offer
- £12.71 per hour
- Holiday pay on top of your hourly rate
- Immediate start available
- Friendly, supportive and creative team environment
- Modern business premises in Redditch
We’re an equal opportunities employer, placing talented people across Administration, Marketing, IT, HR, Finance, Customer Service, Purchasing, Engineering and more.
Administrator in Redditch employer: Arden Personnel
Join a vibrant and fast-growing print and display company in Redditch, where you'll find a supportive and creative team environment that values your contributions. With competitive pay, holiday benefits, and opportunities for immediate start, this role offers a chance to thrive in a busy administrative position while enjoying the camaraderie of a close-knit team. The company's commitment to equal opportunities ensures a diverse workplace where you can grow and develop your skills.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator in Redditch
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like Arden Personnel.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like Arden Personnel. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Administrator in Redditch
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to Arden Personnel.
How to prepare for a job interview at Arden Personnel
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in Arden Personnel's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services Arden Personnel offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
