Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage and support CIAM systems, ensuring secure user access and troubleshooting issues.
- Company: Join Ardanis, a forward-thinking company focused on identity and access management.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Why this job: Be at the forefront of user security and enhance experiences across platforms.
- Qualifications: 3+ years in identity management, strong knowledge of CIAM technologies, and problem-solving skills.
- Other info: Collaborative environment with a focus on innovation and career advancement.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Ardanis is looking for a talented CIAM & Broker Access Operations Administrator. This role is pivotal in managing and supporting our Customer Identity and Access Management (CIAM) systems. The ideal candidate will have experience working with various access management technologies and be proficient in implementing and optimizing user access controls across multiple platforms. In this position, you will ensure secure, seamless user experiences and assist in troubleshooting and resolving access-related issues. This is a hands‑on administration and broker‑facing enablement role, not a software engineering or architecture role.
Key Responsibilities
- Administer and maintain CIAM solutions to ensure user access is secure, efficient, and in compliance with governance policies
- Provision broker organisations and users in CIAM
- Configure local and federated user accounts
- Maintain Magic Link allow‑lists, approved email domains and MFA enrolment
- Perform bulk user onboarding and migrations
- Validate broker data against CRM records
- Manage user flows (sign‑in, sign‑up, password reset)
- Administer identity providers and application registrations
- Assign roles, groups and access permissions
- Execute Joiner / Mover / Leaver activities
- Perform token and access validation testing
- Issue, expire and re‑issue one‑time access links
- Support failed Magic Link and MFA login attempts
- Enforce operational access controls and audit trails
- Escalate suspected misuse to Security Operations
- Monitor and analyze access logs to detect and respond to security incidents promptly
- Collaborate with cross‑functional teams to design and implement access mechanisms that enhance user experiences
- Provide technical support and troubleshooting for access‑related issues encountered by users
- Document procedures, workflows, and access control protocols to ensure clarity and consistency
Requirements
- 3+ years of experience in identity and access management or related fields
- Strong knowledge of CIAM frameworks and technologies, including SSO, MFA, and user lifecycle management
- Working knowledge of networking and security principles as they relate to access management
- Proficient in using access management tools and platforms
- Strong problem‑solving and analytical skills, with attention to detail
- Excellent verbal and written communication skills to interact with technical and non‑technical stakeholders
- A degree in Computer Science, Information Technology, or a related field is preferred
CIAM & Broker Access Operations Administrator employer: Ardanis
Contact Detail:
Ardanis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CIAM & Broker Access Operations Administrator
✨Tip Number 1
Network like a pro! Attend industry meetups, webinars, or online forums related to CIAM and access management. Engaging with professionals in the field can open doors to job opportunities that aren't even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your experience with CIAM systems and access management technologies. This hands-on evidence can really impress potential employers during interviews.
✨Tip Number 3
Prepare for those interviews! Research common questions related to CIAM and access management, and practice your responses. We want you to feel confident discussing your problem-solving skills and technical knowledge.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace CIAM & Broker Access Operations Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with CIAM systems and access management technologies. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about user access management and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled access-related issues in the past. We’re looking for candidates who can think on their feet and come up with effective solutions, so share those success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Ardanis
✨Know Your CIAM Stuff
Make sure you brush up on your knowledge of Customer Identity and Access Management (CIAM) frameworks. Be ready to discuss your experience with SSO, MFA, and user lifecycle management, as these are crucial for the role.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled access-related issues in the past. Highlight your analytical skills and attention to detail, as these will be key in troubleshooting and resolving problems effectively.
✨Communicate Clearly
Since you'll be interacting with both technical and non-technical stakeholders, practice explaining complex concepts in simple terms. Good communication can set you apart from other candidates.
✨Familiarise Yourself with the Tools
Get comfortable with the access management tools and platforms mentioned in the job description. If you have experience with specific technologies, be prepared to discuss how you've used them to enhance user experiences.
