Estate Manager – Oxford
Life Sciences & Premium Office Portfolio
Ardan is exclusively instructed on this search for a leading commercial real estate firm, for an experienced Estate Manager to join the team across two key commercial developments in Oxford, both home to a growing community of life science occupiers alongside high-specification laboratory and premium office space. One site is due to PC later this year, so previous mobilisation experience would be a strong advantage.
Role Purpose
To manage the day-to-day operational activities of the site(s) in line with health & safety, environmental and company procedures, legislative requirements and budgetary controls, delivering against client and occupier expectations and agreed KPIs.
Key Responsibilities
Commercial
- Prepare, control and monitor the service charge budget in line with the client's agreement and business timescales.
- Prepare management reports as required by the business.
Compliance
- Take responsibility for all health & safety compliance, including regular audits, fire evacuations, and keeping emergency plans and site records up to date.
- Proactively manage risk and insurance compliance with public and statutory bodies.
- Ensure a Crisis Management plan is in place, reviewed and tested annually.
- Support the compilation of external contracts alongside the Senior Facilities Manager and Procurement team, in line with company policy.
- Maintain accurate management information, including asset registers, emergency plans and plant testing records.
- Liaise with local authorities as required.
Customer Service & Quality
- Maintain the internal and external fabric of the building to a high standard, delivering the agreed planned maintenance programme.
- Monitor FM works on site, liaising with service providers and contractors.
- Build and maintain excellent occupier relationships, attending tenant meetings and ensuring the highest standards of service.
- Oversee and review contractor performance against contractual standards.
People Management
- Provide direct line management to on-site employees, ensuring appropriate training.
- Conduct regular performance reviews, including annual appraisals and SMART objective-setting.
About you
- Previous facilities management experience across a property or portfolio, ideally with experience with life science, but not essential
- Mobilisation experience advantageous.
- Good technical understanding of premises management.
- Excellent customer service, interpersonal and communication skills.
- Strong knowledge of health & safety legislation and environmental protection requirements.
- IT literate, with experience of industry-specific systems.
- Ability to work independently and under pressure.
- IOSH qualification required; IWFM qualification desirable.
To find out more or to apply in confidence, please contact Gary Conlon at Ardan Recruitment
Estate Manager in Banbury employer: Ardan Recruitment
Join a globally respected commercial property consultancy in the heart of Manchester, where you will play a pivotal role in managing a prestigious portfolio. Our company fosters a collaborative work culture that prioritises employee growth and development, offering opportunities for training and advancement within the industry. With a strong commitment to health and safety, compliance, and exceptional customer service, we ensure our employees are equipped to make a meaningful impact in their roles.
