Sales Administration & Business Process Manager Sales Administration & Business Process Manager Knottingley, ENG, GB, WF11 0HP Feb 23, 2026

The purpose of this role is to ensure Company systems, policies and procedures are adhered to within the Sales Department and to work with other departments to ensure that the goals of the business are achieved with our customers and colleagues in mind. Reporting to the Sales Director, AGP-UK and managing a team of 9 Internal Sales Account Executives. This role has the opportunity for leadership development, including internal training and externally accredited programmes to support your performance and career progression.

Responsibilities:

• Coordinate, maintain and ensure demand data for periodic financial forecasts, LRP and budgets is completed in a timely and accurate manner.
• Provide effective sales administration to maximise internal and external confidence.
• Identify and resolve problems that will impact on customer requirements.
• Provide internal reports and information to internal sales colleagues at various levels, as and when required.
• Create and maintain procedures within the sales administration function in order to comply with ISO / SOX approval as well as to improve departmental efficiency.
• Work with the sales SAP system to monitor customer master data, failure to invoice, blocked orders and transition failures.
• Ensure accurate forecast management within the sales environment.
• Support ongoing Sales projects and their implementation both at customer and Ardagh Group level.
• Provide an engaging workplace for your team to thrive in. Support and develop the team to provide a professional service to internal and external customers.

Required skills / qualifications:

• Robust knowledge of Supply Chain, ISO procedures and audit standards, SOX compliance.
• Highly proficient SAP user.
• MS Office (MS Excel to high standard).
• Strong people management skills.
• Analytical and problem-solving.
• Confident and engaging presentation style.
• Result driven with strong organisational commitment.

What we offer:

• Competitive salary.
• Salary sacrifice pension scheme with up to 10% matched contributions.
• 37 hour working week, with potential for hybrid working where appropriate, plus 25 days holiday + 8 statutory holidays.
• An environment where we support the development and progression of our employees, tailored to the individual’s aspirations and business opportunities.
• Health and wellbeing initiatives, such as Private Healthcare provided by AXA, on-site Occupational Health and cycle to work scheme.
• Family friendly policies and Company Sick Pay, after qualifying period.

Closing Date: 3rd March 2026