Quality Manager

Purpose of the Job: To maintain and proactively develop the plant quality practices, procedures and systems including IMS Sharepoint and Infinity. Assure consistent quality of production from its raw material stage to a completed product by developing and enforcing GMP, validating processes, providing data and documentation to meet company and customer qualification specifications.

Key Objectives:

• Maintenance, development and implementation of Quality ISO 9001 and Food Safety ISO22001 management systems.
• Manage the Incoming materials for quality, trial protocols, assessments as per requirements of the business.
• Manage the Customer and Supplier quality performance via liaison, audits and complaints received.
• Proactive interface with Plant Teams.
• Manage any associated Cost and Budgetary Controls for the Rugby Quality department.
• Manage and develop the skills and ability of the Quality team.
• Proactively reduce customer complaints.
• Introduction of preventive quality techniques.
• Ensure robust containment, corrective and preventive actions are in place.
• Manage the control of the QA Lab including calibration.
• Ensure a proactive selection and sourcing of automated gauging is in place.
• Ensure Implementation of robust, user friendly, quality measures.
• Manage and respond to Customer Complaints in a timely fashion with robust corrective and preventive actions.
• Manage and respond to Customer Audits in a timely fashion with robust corrective and preventive actions.
• Proactively manage Customer interfaces.
• Actively participate in Customer Relationship Management.
• Feedback Customer performance to the plant in terms of COQ, defect rates, complaints, strengths, weaknesses, opportunities and threats.
• Benchmarking performance and techniques inside and outside the industry.
• Co-operation / participation with the European & company quality meetings and initiatives.

Role Scope:

• Team Size: 1 direct report, 7 indirect reports
• Geographical: Rugby, UK
• Plant budget associated with quality

Professional Requirements:

• Knowledge of SPC, 5 “S”, capability studies, ISO, audits, FMEA, food safety is essential.
• To be fully competent to use all Microsoft Packages, SAP, Apriso and Infinity.

Experience:

• Minimum of 5 years job experience within a fast speed, high volume manufacturing environment is essential.
• Ability to demonstrate safe working practices.
• Good communicator / team worker / effective listener.
• Sound problem solving skills.
• Flexible approach to day-to-day requirements.
• Ability to demonstrate good decision making in a demanding environment.
• High level of attention to detail.
• Must be action orientated with a desire to achieve results / persevere.
• Strong ethics and values.

About Ardagh Metal Packaging: Ardagh Metal Packaging (AMP) is a leading supplier of sustainable, infinitely recyclable metal beverage cans to brand owners globally. An operating business of sustainable packaging business Ardagh Group, AMP is a leading industry player across Europe and the Americas, with innovative production capabilities, 23 production facilities, more than 6,000 employees and recorded revenues of $4.8 billion in 2023.

About Ardagh Group: Ardagh Group is a global supplier of infinitely recyclable metal and glass packaging solutions, producing packaging for brand owners around the world. We have grown to a team of approximately 20,000 people with revenues of more than $9 billion. Today we have a presence across the Americas, Europe and Africa. Ardagh produces many of the beverage cans and bottles that contain your favourite beverages. Our packaging is manufactured from metal and glass - permanent materials that can be infinitely recycled without any loss of quality. Ardagh produces more than 60 billion containers per year (more than 160 million containers per day). The future we’re creating for Ardagh is built around our four Core Values of Inclusion, Trust, Teamwork and Excellence. We offer exciting and rewarding opportunities for talented and creative people. If you have ambition and want to make an impact with your career, come and join our team - you’ll enjoy the journey!