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- Tasks: Deliver exceptional service in a vibrant rooftop restaurant and bar.
- Company: Exciting new hotel, The Imperial, opening in Bloomsbury, London.
- Benefits: 28 days holiday, training programmes, discounts, and mental health support.
- Other info: Great opportunities for growth in a fun, energetic environment.
- Why this job: Join a dynamic team and create memorable experiences for guests.
- Qualifications: Some hospitality experience and strong communication skills required.
Location: Bloomsbury, London
About Us:
This summer, we open the doors to our fully re-imagined hotel, The Imperial – a new lifestyle offering within our portfolio. With 357 bedrooms, multiple dining venues, a workout studio. Arcus is the new destination rooftop bar - this will be a new beacon, bang in the heart of Bloomsbury, London.
About the Role:
We’re looking for warm, energetic Waiters to support seamless service in our rooftop restaurant. You’ll help deliver an elevated yet relaxed guest experience, ensuring dishes and drinks arrive promptly and the dining space runs smoothly.
What You’ll Be Doing:
- Welcome guests with warmth and professionalism, helping set the tone for a relaxed, memorable experience.
- Run dishes and drinks, ensuring accurate presentation and timely delivery.
- Prepare the dining room before service and keep service stations immaculate throughout the shift.
- Clear and reset tables efficiently to maintain flow during busy periods.
- Support the restaurant and bar teams with smooth coordination and communication.
- Assist senior waiters by anticipating service needs.
- Uphold health, safety and hygiene standards at all times.
Who You Are:
- Some hospitality or guest-facing experience, ideally in restaurants or bars.
- Strong communication skills and CEFR B2 English level.
- Calm, organised and proactive during busy service.
- Bonus: familiarity with premium dining, contemporary food trends or POS systems.
What’s In It for You:
- 28 days holiday, rising to 33 with length of service (including bank holidays).
- Access to ILH Training Academy programmes, apprenticeships and supported study.
- Holiday Purchase Scheme.
- Complimentary uniform dry-cleaning, plus discounted personal dry-cleaning.
- Interest-free Season Ticket Loan.
- Workplace Pension.
- Team Member flat rate and 50% friends and family hotel discount.
- 50% discount across ILH F&B outlets.
- Discounted drinks at Blooms Café.
- Employee-funded Health Cash Plan.
- Local Bloomsbury discounts.
- Early Pay access.
- Shopping discounts with selected retailers.
- Salary sacrifice schemes including nursery care, cycle to work, and technology.
- Access to mental health first-aiders, wellbeing support and the Employee Assistance Programme.
Ready to Start Your Service Journey?
If you’re eager to grow within hospitality and enjoy creating memorable guest moments, we’d love to hear from you.
Waiter / Waitress employer: Arcus
Contact Detail:
Arcus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter / Waitress
✨Tip Number 1
Get to know the venue! Before your interview, pop by The Imperial and Arcus. Familiarise yourself with the vibe, menu, and what makes it special. This shows genuine interest and helps you stand out!
✨Tip Number 2
Practice your communication skills! As a waiter or waitress, you'll need to connect with guests effortlessly. Role-play with friends or family to get comfortable with welcoming guests and taking orders.
✨Tip Number 3
Dress to impress! When you show up for your interview, make sure you look sharp and professional. It reflects your commitment to the role and sets a positive tone right from the start.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from enthusiastic candidates. It’s a great way to show your eagerness to join our team at The Imperial and be part of something exciting!
We think you need these skills to ace Waiter / Waitress
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the warm and energetic side of you that matches our vibe at Arcus. Don’t be afraid to share a bit about why you love hospitality and what makes you tick.
Tailor Your Experience: Make sure to highlight any relevant experience you have in hospitality or guest-facing roles. We’re looking for those who can bring a calm and organised approach to busy service, so mention any specific skills or experiences that showcase this.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key skills and experiences stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Arcus
✨Know the Venue
Before your interview, take some time to research The Imperial and its new rooftop bar, Arcus. Familiarise yourself with their dining concepts, menu offerings, and overall vibe. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Hospitality Skills
During the interview, be ready to share specific examples of your previous hospitality experience. Highlight moments where you provided excellent service or handled challenging situations. This will demonstrate your ability to create memorable guest experiences, which is key for this role.
✨Practice Your Communication
Since strong communication skills are essential, practice speaking clearly and confidently about your experiences. You might even want to role-play common interview scenarios with a friend. This will help you articulate your thoughts better and make a positive impression.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or what a typical day looks like at Arcus. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.