At a Glance
- Tasks: Welcome guests and create a smooth dining experience at our new rooftop bar.
- Company: Exciting new hotel, The Imperial, located in the heart of Bloomsbury, London.
- Benefits: 28 days holiday, training programmes, discounts, and mental health support.
- Other info: Dynamic environment with opportunities for growth and development.
- Why this job: Join a vibrant team and make memorable first impressions in hospitality.
- Qualifications: Experience in guest-facing roles and strong communication skills required.
The predicted salary is between 24000 - 30000 £ per year.
Location: Bloomsbury, London
About Us: This summer, we open the doors to our fully re‑imagined hotel, The Imperial – a new lifestyle offering within our portfolio. With 357 bedrooms, multiple dining venues, a workout studio, Arcus is the new destination rooftop bar – this will be a new beacon, bang in the heart of Bloomsbury, London.
About the Role: We’re looking for an elegant, guest‑focused FOH Host to welcome diners and help shape a smooth, enjoyable restaurant experience. You’ll be the first point of contact, setting the tone for relaxed yet elevated service.
What You’ll Be Doing:
- Greet guests with warmth and professionalism, managing both reservations and walk‑ins.
- Escort guests to tables, present menus and support a well‑paced seating flow.
- Oversee reservation systems, guest information and seating plans.
- Coordinate closely with restaurant, bar and kitchen teams to keep service seamless.
- Anticipate guest needs, manage special requests and support VIP experiences.
- Maintain host stations, menus and guest areas to high presentation standards.
- Support with setting up the dining room and assist during busy periods.
Who You Are:
- Experienced in guest‑facing restaurant or hotel roles.
- Strong communicator with CEFR B2 English.
- Calm, organised and confident managing multiple tasks at once.
- Bonus: experience with reservation systems, premium venues or food and drink knowledge.
What’s In It for You:
- 28 days holiday, rising to 33 with length of service (including bank holidays).
- Access to ILH Training Academy programmes, apprenticeships and supported study.
- Holiday Purchase Scheme.
- Complimentary uniform dry cleaning, plus discounted personal dry cleaning.
- Interest‑free Season Ticket Loan.
- Workplace Pension.
- Team Member flat rate and 50% friends and family hotel discount.
- 50% discount across ILHF&B outlets.
- Employee‑funded Health Cash Plan.
- Local Bloomsbury discounts.
- Early Pay access.
- Shopping discounts with selected retailers.
- Salary sacrifice schemes including nursery care, cycle to work, and technology.
- Access to mental health first aiders, wellbeing support and the Employee Assistance Programme.
Ready to Welcome Our Guests? If you love hospitality, connection and creating great first impressions, we’d be delighted to hear from you!
Host in London employer: Arcus
At The Imperial, we pride ourselves on creating a vibrant and inclusive work environment where our team members can thrive. As a Host in our newly opened hotel in Bloomsbury, London, you'll enjoy competitive benefits such as 28 days of holiday, access to training programmes, and generous discounts across our venues, all while being part of a dynamic team dedicated to delivering exceptional guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Host in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Arcus. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Arcus
Don't be shy about reaching out to Arcus directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Host in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Arcus and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Arcus
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
