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- Tasks: Welcome guests and create a smooth dining experience at our new rooftop bar.
- Company: Exciting new hotel opening in Bloomsbury, London with a vibrant atmosphere.
- Benefits: 28 days holiday, training opportunities, discounts, and mental health support.
- Other info: Perfect for those passionate about hospitality and creating connections.
- Why this job: Join a dynamic team and make memorable first impressions in hospitality.
- Qualifications: Experience in guest-facing roles and strong communication skills.
Role: FOH Host at Arcus at The Imperial (New Opening Hotel)
Location: Bloomsbury, London
About Us:
This summer, we open the doors to our fully re-imagined hotel, The Imperial – a new lifestyle offering within our portfolio. With 357 bedrooms, multiple dining venues, and a workout studio, Arcus is the new destination rooftop bar - this will be a new beacon, bang in the heart of Bloomsbury, London.
About the Role:
We’re looking for an elegant, guest-focused FOH Host to welcome diners and help shape a smooth, enjoyable restaurant experience. You’ll be the first point of contact, setting the tone for relaxed yet elevated service.
What You’ll Be Doing:
- Greet guests with warmth and professionalism, managing both reservations and walk-ins.
- Escort guests to tables, present menus and support a well-paced seating flow.
- Oversee reservation systems, guest information and seating plans.
- Coordinate closely with restaurant, bar and kitchen teams to keep service seamless.
- Anticipate guest needs, manage special requests and support VIP experiences.
- Maintain host stations, menus and guest areas to high presentation standards.
- Support with setting up the dining room and assist during busy periods.
Who You Are:
- Experienced in guest-facing restaurant or hotel roles.
- Strong communicator with CEFR B2 English.
- Calm, organised and confident managing multiple tasks at once.
- Bonus: experience with reservation systems, premium venues or food and drink knowledge.
What’s In It for You:
- 28 days holiday, rising to 33 with length of service (including bank holidays).
- Access to ILH Training Academy programmes, apprenticeships and supported study.
- Holiday Purchase Scheme.
- Complimentary uniform drycleaning, plus discounted personal drycleaning.
- Interest-free Season Ticket Loan.
- Workplace Pension.
- Team Member flat rate and 50% friends and family hotel discount.
- 50% discount across ILH F&B outlets.
- Discounted drinks at Blooms Café.
- Employee-funded Health Cash Plan.
- Local Bloomsbury discounts.
- Early Pay access.
- Shopping discounts with selected retailers.
- Salary sacrifice schemes including nursery care, cycle to work, and technology.
- Access to mental health first aiders, wellbeing support and the Employee Assistance Programme.
Ready to Welcome Our Guests?
If you love hospitality, connection and creating great first impressions, we’d be delighted to hear from you.
Host employer: Arcus
Contact Detail:
Arcus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host
✨Tip Number 1
Get to know the venue! Before your interview, pop by Arcus at The Imperial and soak in the atmosphere. Familiarising yourself with the space will help you speak confidently about how you can enhance the guest experience.
✨Tip Number 2
Practice your warm greetings! As a FOH Host, first impressions are everything. Role-play with a friend or family member to nail that welcoming vibe and show off your communication skills.
✨Tip Number 3
Brush up on your reservation systems knowledge. If you’ve got experience with them, great! If not, do a bit of research. Showing that you’re proactive about learning will impress the hiring team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at The Imperial. Let’s make it happen!
We think you need these skills to ace Host
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for hospitality and how you connect with guests.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience. Mention any guest-facing roles you've had and how they’ve prepared you for the FOH Host position at Arcus.
Showcase Your Skills: Don’t forget to mention your communication skills and ability to manage multiple tasks. We’re looking for someone who can keep things running smoothly, so give us examples of how you’ve done this in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Imperial!
How to prepare for a job interview at Arcus
✨Know the Venue Inside Out
Before your interview, take some time to research Arcus and The Imperial. Familiarise yourself with their dining concepts, menu offerings, and overall vibe. This will not only impress your interviewers but also help you understand how you can contribute to creating that warm, welcoming atmosphere they’re after.
✨Showcase Your Communication Skills
As a FOH Host, strong communication is key. During the interview, practice clear and confident speaking. You might even want to role-play greeting a guest or managing a reservation scenario. This will demonstrate your ability to handle real-life situations and show that you’re ready to set the tone for an elevated dining experience.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, like managing a busy dining room or accommodating special requests. Think of examples from your past experiences where you’ve successfully navigated similar challenges. This will highlight your problem-solving skills and your ability to stay calm under pressure.
✨Dress the Part
First impressions matter, especially in hospitality. Dress elegantly and professionally for your interview to reflect the high standards of The Imperial. This shows that you understand the importance of presentation and are serious about the role. Plus, it’ll boost your confidence when you walk into the room!