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- Tasks: Lead a vibrant team in delivering exceptional food and beverage experiences.
- Company: Join the newly opened Imperial Hotel in Bloomsbury, London.
- Benefits: Enjoy 28 days holiday, training opportunities, and generous discounts.
- Other info: Great career growth potential in a supportive and collaborative culture.
- Why this job: Be at the heart of a dynamic hospitality environment and inspire others.
- Qualifications: Experience in hospitality leadership and a passion for guest engagement.
Location: Bloomsbury, London
40 Hours
About Us:
This summer, we open the doors to our fully re-imagined hotel, The Imperial – a new lifestyle offering within our portfolio. With 357 bedrooms, multiple dining venues, a workout studio. Arcus is the new destination rooftop bar - this will be a new beacon, bang in the heart of Bloomsbury, London.
About the Role:
We’re searching for a dynamic, hands-on F&B Supervisor to help lead our restaurants, bars and event spaces. You’ll be right at the heart of the action driving exceptional service, motivating the team and making sure every guest leaves buzzing with a great impression.
What You’ll Be Doing:
- Oversee daily service across all F&B outlets, ensuring every plate and pour meets our standards
- Support your line manager with performance updates, team leadership and departmental coordination
- Build strong relationships with guests and colleagues, resolving issues with confidence and professionalism
- Drive high standards in cleanliness, hygiene, safety and presentation
- Manage stock ordering, rotation and cost control
- Own staffing and rota support – adjusting labour to match business flow
- Maintain impeccable cash-handling and billing procedures
- Ensure events, meetings and function spaces are perfectly set and ready to impress
- Lead pre-shift briefings, motivate the team and ensure everyone knows the plan
- Jump between outlets as needed to keep service smooth, consistent and guest-focused
- Champion a positive, collaborative culture where the team can thrive
Who You Are:
- Experienced Supervisor or Manager in hospitality – restaurant, bar, café or hotel
- Confident in people leadership, guest engagement and problem-solving
- Strong understanding of customer service excellence
- Level 2 Food Safety & Hygiene (or willing to obtain), plus L2 APLH
- Competent with MS Office, numerate, literate and able to communicate in English at CEFR B2 level
- Motivational, organised and ready to lead from the front
- Desirable: knowledge of drinks, stock control, AV set-up and Micros systems
What’s In It for You:
- 28 days holiday, rising to 33 with length of service (including bank holidays)
- Access to ILH Training Academy programmes, apprenticeships and supported study
- Holiday Purchase Scheme
- Complimentary uniform dry-cleaning, plus discounted personal dry-cleaning
- Interest-free Season Ticket Loan
- Workplace Pension
- Team Member flat rate and 50% friends and family hotel discount
- 50% discount across ILH F&B outlets
- Discounted drinks at Blooms Café
- Employee-funded Health Cash Plan
- Local Bloomsbury discounts
- Early Pay access
- Shopping discounts with selected retailers
- Salary sacrifice schemes including nursery care, cycle to work, and technology
- Access to mental health first-aiders, wellbeing support and the Employee Assistance Programme
Ready to Lead from the Front?
If you thrive in a fast-paced hospitality environment and love inspiring teams to deliver unforgettable experiences, we’d be excited to hear from you.
F&B Supervisor employer: Arcus
Contact Detail:
Arcus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Supervisor
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their vibe.
✨Tip Number 2
Practice your people skills! As an F&B Supervisor, you'll be leading a team and engaging with guests. Role-play common scenarios with a friend to boost your confidence and refine your problem-solving skills.
✨Tip Number 3
Be ready to showcase your leadership style during the interview. Think of examples where you've motivated a team or resolved conflicts. This will demonstrate your ability to drive high standards and create a positive atmosphere.
✨Tip Number 4
Apply through our website for a smoother process! It shows you're keen and makes it easier for us to keep track of your application. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace F&B Supervisor
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for the hospitality industry shine through. We want to see how excited you are about creating memorable experiences for guests and leading a team in a vibrant environment like Arcus.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience as an F&B Supervisor. We’re looking for specific examples of how you've driven exceptional service and motivated your team in previous roles.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, making it easy for us to see why you’d be a great fit for our team at The Imperial.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at our new hotel.
How to prepare for a job interview at Arcus
✨Know the Venue Inside Out
Before your interview, take some time to research The Imperial and its F&B offerings. Familiarise yourself with their dining venues, the concept behind Arcus, and any unique features that set them apart. This will show your genuine interest and help you connect your experience to their vision.
✨Showcase Your Leadership Skills
As a potential F&B Supervisor, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've motivated teams in the past, resolved conflicts, or improved service standards. Be ready to discuss specific situations where your leadership made a difference.
✨Emphasise Customer Service Excellence
Customer service is at the heart of this role. Think of instances where you've gone above and beyond for guests. Highlight your understanding of what makes exceptional service and how you can instil that in your team. This will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle high-pressure situations. Practice responses to common scenarios in hospitality, such as managing a busy shift or dealing with an unhappy guest. This will help you feel more confident during the interview.