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- Tasks: Deliver dishes and drinks with precision in a vibrant rooftop restaurant.
- Company: Exciting new hotel, The Imperial, opening in Bloomsbury, London.
- Benefits: 28 days holiday, training programmes, discounts, and mental health support.
- Other info: Fast-paced environment with opportunities for growth and development.
- Why this job: Join a dynamic team and create memorable guest experiences.
- Qualifications: Some hospitality experience and strong communication skills required.
Role: FOH Runner – Arcus at The Imperial (New Opening Hotel)
Location: Bloomsbury, London
40 hours (5 of 7 days weekly rota)
About Us:
This summer, we open the doors to our fully re-imagined hotel, The Imperial – a new lifestyle offering within our portfolio. With 357 bedrooms, multiple dining venues, and a workout studio, Arcus is the new destination rooftop bar - this will be a new beacon, bang in the heart of Bloomsbury, London.
About the Role:
We’re seeking a fast-paced, detail-focused Front of House Runner to keep service flowing in our vibrant rooftop restaurant. You’ll play a key role in ensuring guests receive dishes and drinks exactly as intended.
What You’ll Be Doing:
- Run dishes and drinks promptly from pass and bar to tables with accuracy and care.
- Support servers during busy service, helping maintain strong momentum.
- Clear and reset tables, ensuring the dining space remains immaculate.
- Keep service stations stocked, organised and guest-ready.
- Assist with polishing glassware, cutlery and tableware.
- Uphold hygiene, safety and presentation standards.
Who You Are:
- Some hospitality experience with confidence handling plates and glassware.
- Strong communication skills and CEFR B2 English capability.
- Organised, attentive and comfortable in fast-paced service.
- Bonus: experience in lifestyle venues or strong food & drink trend awareness.
What’s In It for You:
- 28 days holiday, rising to 33 with length of service (including bank holidays).
- Access to ILH Training Academy programmes, apprenticeships and supported study.
- Holiday Purchase Scheme.
- Complimentary uniform dry cleaning, plus discounted personal dry cleaning.
- Interest free Season Ticket Loan.
- Workplace Pension.
- Team Member flat rate and 50% friends and family hotel discount.
- 50% discount across ILH F&B outlets.
- Discounted drinks at Blooms Café.
- Employee funded Health Cash Plan.
- Local Bloomsbury discounts.
- Early Pay access.
- Shopping discounts with selected retailers.
- Salary sacrifice schemes including nursery care, cycle to work, and technology.
- Access to mental health first aiders, wellbeing support and the Employee Assistance Programme.
Ready to Keep Service Moving?
If you thrive on teamwork, energy and delivering great guest experiences, we’d love to have you join us.
F&B Runner employer: Arcus
Contact Detail:
Arcus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Runner
✨Tip Number 1
Get to know the venue! Before your interview, pop by Arcus at The Imperial and soak up the atmosphere. This will help you understand the vibe and show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills! Since strong communication is key for a Front of House Runner, try chatting with friends or family about your experiences in hospitality. This will boost your confidence and help you articulate your thoughts during the interview.
✨Tip Number 3
Show off your organisational skills! Think of examples from your past where you’ve kept things running smoothly under pressure. Being able to demonstrate this will make you stand out as a candidate who can thrive in a fast-paced environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at The Imperial. Let’s keep that service moving together!
We think you need these skills to ace F&B Runner
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for the hospitality industry shine through. Share any experiences you've had in similar roles or environments, and explain why you’re excited about joining our vibrant team at Arcus.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to highlight your relevant skills and experiences without waffling. Remember, we want to see how you can keep service flowing smoothly!
Tailor Your Application: Make sure to customise your application for the F&B Runner role. Mention specific aspects of the job description that resonate with you, like your ability to handle plates and glassware or your experience in fast-paced environments.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at The Imperial. Don’t miss out!
How to prepare for a job interview at Arcus
✨Know the Venue
Before your interview, take some time to research The Imperial and its new rooftop bar, Arcus. Familiarise yourself with their dining concepts and any unique offerings. This will show your genuine interest in the role and help you answer questions more confidently.
✨Showcase Your Experience
Be ready to discuss your previous hospitality experience, especially any roles where you handled plates and glassware. Share specific examples of how you maintained service flow during busy periods, as this is crucial for a Front of House Runner.
✨Demonstrate Communication Skills
Since strong communication is key in this role, practice articulating your thoughts clearly. You might be asked situational questions, so think about how you would handle various scenarios with guests and team members. This will highlight your CEFR B2 English capability.
✨Emphasise Teamwork and Organisation
Prepare to discuss how you work within a team and keep things organised in a fast-paced environment. Think of examples where you supported colleagues or helped maintain a clean and efficient service area, as these are vital aspects of the job.