At a Glance
- Tasks: Lead breakfast service and inspire your team to deliver exceptional guest experiences.
- Company: The Imperial Hotel, a re-imagined lifestyle destination in Bloomsbury, London.
- Benefits: 28 days holiday, training programmes, discounts, and wellbeing support.
- Other info: Great career growth opportunities in a fast-paced hospitality setting.
- Why this job: Join a vibrant team and make mornings memorable for guests in a dynamic environment.
- Qualifications: Experience in supervising F&B teams and strong communication skills.
Location: Bloomsbury, London
About Us:
This summer, we opened the doors to our fully re-imagined hotel, The Imperial – a new lifestyle offering within our portfolio. With 357 bedrooms, multiple dining venues, a workout studio, ‘Project A’ is the new destination rooftop bar - this will be a new beacon, bang in the heart of Bloomsbury, London.
About the Role:
We are looking for an experienced and people-focused Food & Beverage Breakfast Supervisor to lead service across Arcus. You will oversee daily operations, inspire the team and ensure exceptional guest experiences across morning service.
What You’ll Be Doing:
- Lead and supervise daily food and beverage service.
- Support rota planning, staffing levels and team performance.
- Handle guest feedback, complaints and service recovery professionally.
- Ensure compliance with licensing, health & safety and hygiene standards.
- Oversee stock control, cash handling and service readiness.
- Conduct pre-shift briefings and motivate teams through hands-on leadership.
Who You Are:
- Proven experience supervising F&B teams in hospitality environments.
- Strong people-management, organisation and communication skills.
- Confident user of MS Office.
What’s In It for You:
- 28 days holiday, rising to 33 with length of service (including bank holidays).
- Access to ILH Training Academy programmes, apprenticeships and supported study.
- Holiday Purchase Scheme.
- Complimentary uniform dry-cleaning, plus discounted personal dry-cleaning.
- Interest-free Season Ticket Loan.
- Workplace Pension.
- Team Member flat rate and 50% friends and family hotel discount.
- 50% discount across ILH F&B outlets.
- Discounted drinks at Blooms Café.
- Employee-funded Health Cash Plan.
- Local Bloomsbury discounts.
- Early Pay access.
- Shopping discounts with selected retailers.
- Salary sacrifice schemes including nursery care, cycle to work, and technology.
- Access to mental health first-aiders, wellbeing support and the Employee Assistance Programme.
Ready to Lead from the Front? If you thrive in fast-paced hospitality and enjoy developing people, we’d love to hear from you.
Breakfast Supervisor employer: Arcus
Arcus at The Imperial offers a vibrant work environment where creativity and passion for mixology thrive. As a Rooftop Bartender, you'll not only enjoy crafting cocktails with stunning skyline views but also benefit from a supportive team culture that prioritises employee growth and development. With competitive pay and a focus on work-life balance, this is an excellent opportunity for those seeking meaningful and rewarding employment in the heart of London.
StudySmarter Expert Advice🤫
We think this is how you could land Breakfast Supervisor
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Arcus. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Arcus
Don't be shy about reaching out to Arcus directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Breakfast Supervisor
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Arcus and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Arcus
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
